Customer Advisor
5 months ago
**Job Title: Customer Advisor**
Key Responsibilities:
- Provide exceptional customer service to ensure customer satisfaction and retention.
- Assist customers with product information, troubleshooting, and issue resolution.
- Adhere to company policies and procedures while maintaining high-quality service standards.
**Requirements**:
- Minimum 1 year of experience in a BPO environment with excellent communication skills.
- Ability to work in a 24/7 shift environment with adherence to Work From Office (WFO) policy.
- Proficiency in written and verbal communication with a clear VNA (Voice and Accent) clearance.
**Benefits**:
- Competitive salary package with a CTC of 5 LPA (34,000 INR in hand) with incentives of up to 2,500 INR.
- Travel allowance provided to both male (2,250 INR) and female (1,250 INR) employees from the third month onwards.
- Opportunity for career growth and advancement within a reputable organization.
- Comprehensive training program with no incentives during training, incentives commence upon moving to the production floor.
- Exciting work environment with opportunities to work on diverse processes such as Expedia, Tube Tech, Swipe, and Nysa.
**Application Process**:
To apply, please submit your updated resume
**Salary**: Up to ₹35,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Fixed shift
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Application Question(s):
- Do you have International Voice Process Experience in BPO?
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 8104984618
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