Customer Support Advisor
3 weeks ago
*Job Title: Customer Support Advisor
Process - Phone Pe
LOB - Motor Insurance / CX
Key Responsibilities:
- Address customer inquiries and resolve issues in a timely and professional manner.
- Understand customer needs and provide accurate information and solutions.
- Escalate unresolved issues to appropriate teams when necessary.
- Maintain records of customer interactions, transactions, and feedback.
- Contribute to team performance and support business goals.
Key Requirements:
- Fluency in English: Must meet Vasant 6 level or above.
- Education: Bachelor’s Degree in any field.
- Strong customer service skills and a passion for helping others.
- Excellent problem-solving abilities.
- Ability to handle multiple tasks and work efficiently in a fast-paced environment.
- Previous experience in customer service roles is a plus.
What We Offer:
- *Salary: ₹28,000 to ₹40,000 CTC per month, based on experience and qualifications.
- Vibrant, dynamic, and supportive work environment.
- Opportunities for growth and professional development within a global company.
- Comprehensive training to enhance your customer service skills.
**Job Types**: Full-time, Permanent
Pay: ₹25,086.00 - ₹40,000.84 per month
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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