Cse (Email and Chat)
3 weeks ago
Blended Process)
**Location**: Turbhe, Navi Mumbai
**Qualification**: HSC or above
**Experience**: Minimum 6 months of relevant experience / BPO experience in Customer Service
**Salary**: Upto 21k CTC (17k - In hand)
**Shift**: Rotational Shifts
- 9 am to 9 pm (For girls) and 9 am to 11 pm (For boys)
**Requirements**:
- Good communication skills in English
- Typing speed of 25 words per min and 80% accuracy
**Responsibilities**:
- Handle customer complaints and provide appropriate solutions
- Ensure the accuracy and completeness of customer information in the database
- Provide feedback and suggestions for improving customer experience and operational efficiency
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹14,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
Work Location: In person
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