Customer Support Executive

5 months ago


HITEC City Hyderabad Telangana, India IncNut Digital Pvt Ltd Full time

Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Rotatinal Shifts and Rotatinal Weekoffs**

**work from office**

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

Work Location: In person



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