Client Servicing Executive

2 weeks ago


Mumbai, India Trijog Know Your Mind Full time

**ABOUT US**:
Trijog - Know Your Mind, we are India’s leading and amongst top ten start-ups in the mental health care and holistic wellness. We offer a range of counselling solutions for **Individuals, Corporates and Educational Enterprises globally. **Initiated in the **year 2014, we have **managed to successfully touch over **10 million minds **& transform the way **mental health is perceived in India.**

**Responsibilities**:

- Manage inbound calls in a timely manner
- Greet client and follow the standard communication “scripts” when handling different clients
- Identify clients’ needs, clarify information, and answer client’s queries.
- Understand the Clients concerns and schedule their appointment with an appropriate psychologist according to the client’s preference in terms of day and time.
- Post booking the appointment, educate & explain standard procedure for First consultation to the client.
- The CSE needs to send a confirmation message to the client post booking the appointment.
- Place outbound calls to verify customer satisfaction.
- Ensure compliance with set standards of customer service when conversing with clients
- Assist customers in resolving any issues related to our services
- Assist Psychologist in resolving any issue related to clients.
- Coordinate with the client on call to book follow up appointments.
- Regularly maintaining records of the scheduled & confirmed appointments in the Digital Diary
- Go the extra mile to build and maintain positive relationship with clients
- 1 year of work experience
- Bachelor’s Degree in any field.
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of clients.
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

**Timing** - 10:00 am to 6:00 pm
**Mode** - Hybrid
**Working Day** - 3 Days in office and 3 Days Work from home

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



  • Mumbai, India Executive Hunters Full time

    **Example of a Client Services Manager job summary** **Salary**: ₹11,252.60 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Commission pay Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...


  • Mumbai, India Client of Peopleplease Consluting Full time

    **Job**: Client interactions regarding project execution, payment collections, etc. **Skills**: Excellent spoken and written skills. MS Office **Salary**: ₹12,000.00 - ₹19,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...


  • Mumbai, India Addus Services LLP-Client Full time

    Provide hands on support with delivery of digital campaigns. - Build long term associations with global clients and ensure customer satisfaction. - Provide solutions by finding ways and means cutting across functions by understanding their business objectives. - Manage delivery through management of work flow, resource requirement and quality of output. - 1...


  • Mumbai, India Empezar Digital Full time

    Full-Time Mumbai, Gandhidham, Auckland We are looking to employ an experienced _client_ servicing executive to handle all _client_ inquiries, concerns, and complaints in a professional manner. The _client_ servicing executive’s responsibilities include collaborating with the relevant departments to better address _client_ needs, providing regular updates...


  • Mumbai, India INK IN CAPS MEDIA & MARKETING LLP Full time

    We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company...


  • mumbai, India Koffeetech Communications Full time

    Role DescriptionThis is a full-time on-site role for a Client Servicing Executive. The Client Servicing Executive will handle client services, build client relations, create and deliver presentations, provide excellent customer service, and manage accounts.QualificationsDetermining client needs by conducting in-person or electronic meetings to outline their...

  • Client Servicing

    23 hours ago


    Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSWork with clients in support of new business opportunities, client service, and sales programs.Establish goals, analyze growth, and provide accurate progress reports, forecasts, and budgets.Ensure company-wide consistency in client service and sales procedures.Client Servicing Manager is responsible to support Corporate Sales Team or Business...


  • Mumbai, India Koffeetech Communications Full time

    Role DescriptionThis is a full-time on-site role for a Client Servicing Executive. The Client Servicing Executive will handle client services, build client relations, create and deliver presentations, provide excellent customer service, and manage accounts.QualificationsDetermining client needs by conducting in-person or electronic meetings to outline their...


  • mumbai, India Koffeetech Communications Full time

    Role Description This is a full-time on-site role for a Client Servicing Executive. The Client Servicing Executive will handle client services, build client relations, create and deliver presentations, provide excellent customer service, and manage accounts. Qualifications Determining client needs by conducting in-person or electronic meetings to outline...


  • Mumbai, India Drink Water Design Studio Full time

    Company DescriptionDrinkwater Design Studio is a creative agency located in Mumbai. We specialize in providing strategic and design solutions to help brands create unforgettable experiences and connect with their consumers. With yeas\rs of experience in the Advertising and Design domain, we have established a strong connection between brands, design, and the...


  • Mumbai, India Drink Water Design Studio Full time

    Company DescriptionDrinkwater Design Studio is a creative agency located in Mumbai. We specialize in providing strategic and design solutions to help brands create unforgettable experiences and connect with their consumers. With yeas\rs of experience in the Advertising and Design domain, we have established a strong connection between brands, design, and the...


  • mumbai, India Drink Water Design Studio Full time

    Company Description Drinkwater Design Studio is a creative agency located in Mumbai. We specialize in providing strategic and design solutions to help brands create unforgettable experiences and connect with their consumers. With yeas\rs of experience in the Advertising and Design domain, we have established a strong connection between brands, design, and...


  • Mumbai, India Vertex Events Full time

    Job Description: We are an established event company specializing in organizing and executing a wide range of events, including corporate conferences and trade shows. We are seeking a dynamic and customer-focused individual to join our team as a Client Servicing Executive. In this role, you will be responsible for managing client relationships, ensuring...


  • Churchgate, Mumbai, Maharashtra, India F13 Technologies Full time

    We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company...


  • Mumbai, India PTW Full time

    Job reference - D27DFF1D13_crt:1681668172183 - Company Name - PTW - Salary - Competitive - Location - Mumbai, India - Country - India - Industry sector - Customer Services - Job start date - ASAP - Posted date - 16/04/2023 - Experience Level - Junior-Associate - Job type - Permanent | Full Time - Remote / Hybrid - No **Title**: Client Servicing...


  • Mumbai, India Vaspaar Consultants Full time

    We at Vaspaar Consultants are hiring for Client Servicing - Mumbai Exp - 2-5 Years Location - Andheri W Qualification - Graduate JD: - A self-driven individual who is excellent at Co-ordinating multiple activities at the same time - Maintaining relationships with clients and ensuring continuous flow of work - Ethical and responsible handling client...


  • Mumbai, India Ottoedge Services LLP Full time

    **ABOUT US** Ottoedge is a marketing agency based in India and UAE. We provide digital marketing, social media marketing, and media production services to our clients. A full-service agency looking for self-driven individuals. **JOB DESCRIPTION** We are seeking a highly motivated and proactive Visual Merchandising Client Servicing Executive to join our team...


  • Mumbai, India Inega Full time

    Client servicing executive to build new clients and service existing requirements. **Salary**: ₹20,000.00 - ₹350,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work (preferred)


  • Mumbai, India Inega Full time

    Client servicing executive to build new clients and service existing requirements. **Salary**: ₹20,000.00 - ₹35,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work (preferred)


  • Mumbai, India Mad Result Ventures Full time

    Position: Client Servicing Executive Location: Borivali ( W) Experience: 1-1.5 years **Job Summary**: **Key Responsibilities**: **Client Relationship Management**:Serve as the primary point of contact for assigned clients. Build and maintain strong relationships by understanding client needs and expectations. **Project Coordination**:Work closely with...