Travel Associate
3 weeks ago
Currently we have the below opening for our UK Inbound Travel Process:
**Position: Travel Associate**
**Qualification: Graduate or HSC with a minimum of 6 months of experience**
**Fresher with good communication skills, IATA background will be an added advantage**
**Role & Responsibilities**:
Access and negotiate multiple information systems to answer questions
Ability to understand customer's needs with strong objection/response handling
Interact with other departments on behalf of the customer
Adherence to policy and guidelines as specified by the client and the organization
Adhere to productivity and service level norms
Provide knowledgeable assistance for a wide number of products and customer situations
Provide information about products and services offered
Use all necessary tools and resources provided in assisting customers
Provide a level of customer service that meets the specific client requirements in building mutuality and customer relationships
Provide timely feedback to the client on customer complaints
**Compensation: Best in the industry + PF + Incentives**
**Location: Millennium Business Park, Mahape, (Ghansoli), Navi Mumbai, Maharashtra 400710, IN**
**Working Days: 6 Days working (1 Rotational Week Off)**
**Working Time: 12pm - 9pm, & 11am to 8pm (Day Rotational Shift)**
If the above mandate interests you, please send in your updated resumes
Regards,
**Ms. Namrata Singh**
**Senior Executive
- HR**
**Direct:
+91-XXXXXXXXXX
**Salary**: From ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: One location
**Speak with the employer**
+91-XXXXXXXXXX
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