IT Support Executive

Key Responsibilities: Customer Support: - Troubleshoot technical problems, provide guidance on product usage, and escalate complex issues to the appropriate teams for resolution. - Maintain comprehensive records of customer interactions, inquiries, and resolutions. Account Management: - Serve as the main point of contact for assigned client accounts,...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...

Generates and processes new sales leads as necessary. Should be passionate to execute their responsibilities effectively to achieve targets & KRA’s. To ensure execution of Freight Forwarding sales support process on Systems and roles are completed as per prescribed timelines with excellent accuracy on data quality. Ensure to handle and resolve process...

As a Chat Support Executive, you will be responsible for delivering exceptional customer service through chat platforms. You will engage with customers to address inquiries, resolve issues, and provide product or service information in a timely and professional manner. Your role will involve understanding customer needs, troubleshooting problems, and...

Support sales executives with solution selling into prospect account basePartner with sales executives to plan, prepare and execute on strategic deals in complex sales cyclesModel the financial business case associated with each sales opportunitySuccessfully match customer pain/requirements to proposed solutionsCreate and deliver powerful presentations and...

Support sales executives with solution selling into prospect account basePartner with sales executives to plan, prepare and execute on strategic deals in complex sales cyclesModel the financial business case associated with each sales opportunitySuccessfully match customer pain/requirements to proposed solutionsCreate and deliver powerful presentations and...

We are looking for an energetic Remote Customer support executive to help us to delight the customer by solving their queries at Fotovilla. **Qualifications and Skills**: - Brief knowledge of the field of E-Commerce. - Excellent communication skills. - Should know English & Hindi. - Self-starter, broad thinker, strategic planner, and methodical...

Project Implementation - Executive Job Type : Permanent Location - Mumbai Education - A diploma in electrical/ electronics/ Computers. Skill set (Technical) - Knowledge in Computer hardware and networking with TCP/IP to support hardware items installed in client site - To be a part of project implementation team when product being installed. - To make...

**We are Hiring a...** **Position**: Customer Support Executive **Education**: any Graduate/ post Graduate **Experience**: 1 to 2 years (with relevant skills) **Job location**: Nashik **Job responsibilities**: - Conduct feedback calls for understand customer need for improvement regarding product and services, - Dealing customers problems or queries...

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting...

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting...

Job profile: Customer support executiveKey point indicatorLead generationTaking Follow-ups12 th passGraduate. Experience Years Salary 1 Lac To 1 Lac 75 Thousand P.A. Industry ITES / BPO / KPO / LPO / Customer Service Qualification Diploma Key Skills Costumer support executive BPO KPO telecallerAbout Company Contact Person Impact HR n KM Solutions Address HR...

**Tender Executive **( Backend support)**: **Designation **:Tender Executive ( Backend support) **Location **:Nashik

Job Description of Support Executive Skills Required 1. Proficiency in: - Installation, Configuration, managing Active Directory DNS, and User Management - Microsoft Windows (All Desktop & Server Editions) - Microsoft Office365 - List, VLAN - Troubleshooting, Technical Support. - Database : MSSQL - Networking tools 2. Prior experience in tech support,...

We are looking for a passionate and articulate Chat Support Executive to join our growing team! As a Chat Support Executive, you will be the first line of contact for our customers via chat, providing exceptional customer service and ensuring their inquiries and concerns are addressed promptly and professionally. **Responsibilities**: - Respond to customer...

Individuals working as an Operations Executive need to communicate with the higher management to prepare a strategy for operations to run efficiently. You also need to assist in developing long term plans to achieve the goals and objectives which are already set. They are also burdened with managing the company\'s commercial operations and various expenses...

We have an excellent opportunity for Executive Assistant. Brief JD Location : Vile Parle Experience : 5+ years Qualification : Any Graduate Role : Secretarial & Administration Act as a liaison between CEO's office, other team members and external parties for smooth communication Getting the work done from the team through advanced CEO and company’s...

Here are some of the top customer support roles and responsibilities. - Address customer questions, provide information, and offer solutions to resolve problems or complaints. For example, troubleshooting technical issues, explaining product features, or guiding customers through processes. - Listen attentively to customer complaints, empathise with their...

**Digital Marketing Job Requirements and Responsibilities**: - Designs build and maintain our social media presence. - Measures and reports the performance of all digital marketing campaigns and assesses against goals (ROI and KPIs). - Identifies trends and insights and optimizes spend and performance based on the insights. - Brainstorms new and creative...

Here are the Roles and Responsibilities of the Tele Caller. - calling on leads and arranging site visits. - taking regular follow-ups of lead - keeping all records of lead. **Job Types**: Full-time, Permanent, Fresher, Internship Contract length: 6 months Pay: ₹12,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day...