Sales Coordinator
1 week ago
Urgent Hiring for **Sales Coordinator / Sales Executive**
**Profile - Sales Coordinator / Sales Executive**
**Experience
- Min 2 year**
**Ctc
- upto 4.2 lpa (Depend on the interview)**
**Location: Vasai East, Mumbai**
**Working Days
- 6 days ( 9.30 am to 6.00 pm)**
**Key Responsibilities**:
- **Sales Support & Coordination**:
- Assist in managing the sales pipeline and monitor customer inquiries, providing timely responses to their needs.
- Coordinate with the internal sales and technical teams to provide accurate quotes and ensure the availability of machine spares.
- Maintain and update customer records, including orders, pricing, and service details in the CRM system.
- **Order Processing**:
- Process and manage sales orders from clients, ensuring that orders are accurately entered and delivered within deadlines.
- Collaborate with the inventory and logistics teams to ensure the timely fulfillment of orders and resolve any issues related to stock or delivery.
- **Customer Relationship Management**:
- Build and maintain strong relationships with customers, understanding their needs and offering appropriate solutions.
- Provide after-sales support, follow up on order statuses, and resolve customer issues or complaints in a professional and timely manner.
- Coordinate with the technical team to ensure that machine spares are properly matched with customer specifications.
- **Product Knowledge**:
- Stay updated with the latest product offerings, technical specifications, and industry trends in machine spares.
- Provide advice on the selection of appropriate spare parts based on customer requirements.
- **Sales Reporting & Analysis**:
- Prepare regular sales reports, including order status, customer feedback, and sales performance metrics.
- Analyze sales trends, identify opportunities for growth, and contribute to the development of sales strategies.
- **Market Research & Prospecting**:
- Identify and prospect potential clients in need of machine spares, expanding the customer base through various channels (cold calling, referrals, online research).
- Gather competitor information and market trends to enhance the company’s competitive advantage in the market.
- **Collaborative Efforts**:
- Work closely with the technical, logistics, and procurement teams to ensure smooth operations and customer satisfaction.
- Support marketing efforts by promoting machine spares offerings through different channels and creating promotional materials as needed.
**Qualifications and Skills**:
**Education**:
- Bachelor's degree in Business, Sales, Engineering, or a related field (preferred).
**Experience**:
- Previous experience in sales or coordination, particularly in the spare parts or industrial machinery sector, is highly preferred.
- Familiarity with Microsoft office, sales software, and order processing tools.
- Ability to quickly learn new products and understand technical specifications.
**Skills**:
- Strong communication and interpersonal skills to interact effectively with customers, suppliers, and internal teams.
- Excellent organizational and multitasking abilities.
- Fluent in communicating in English & hindi
- Attention to detail in order processing and customer documentation.
- Problem-solving skills and ability to handle customer inquiries or complaints professionally.
**Additional Competencies**:
- Ability to work under pressure and meet sales targets.
- Team-oriented but also capable of working independently.
- Knowledge of basic sales principles and practices.
**Working Conditions**:
- Full-time position, office-based with occasional travel required for client visits and site meetings.
- Flexible working hours, depending on customer needs and project timelines.
**Job Types**: Full-time, Permanent
Pay: ₹350,000.00 - ₹420,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Compensation Package:
- Commission pay
- Performance bonus
Schedule:
- Day shift
- Fixed shift
- Morning shift
Application Question(s):
- Experience in sales or coordination, particularly in the spare parts or industrial machinery sector?
- Familiarity with Microsoft office, sales software, and order processing tools?
- How much is your current CTC?
- How much is your expected CTC?
- How much is your notice period?
- Bachelor's degree in Business, Sales, Engineering, or a related field ?
**Experience**:
- Sales Coordinator/Sales Executive: 2 years (required)
**Language**:
- English (required)
**Location**:
- Mumbai, Maharashtra (required)
Work Location: In person
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