Customer Service Executive
3 weeks ago
**Position**: Customer Service Executive
**Job Location**: Veshvi, Navi Mumbai.**Experience Required**: Min 1 to 2 years’ experience in customer service profile with good written & verbal communication. (Fresher with Good verbal & written communication can be considered)**Qualification**: Graduate in any stream from recognized university.
Residents of Navi Mumbai will be preferred. Knowledge of the local language will be treated as an advantage.
**No of Position**: 1
**Industry Type**: Any
**Functional Area**: Customer Relation Management
Knowledge/Skills Required: Good written verbal communication for communicating with visitors and clients as and when required.
- **Job Role**:
- Preparation Daily Pendency Reports, Reefer Inventory Report, Import & Export 24hrs & 12 Hrs Report.
- Daily coordination with customer and updates on daily delivery plan to get it from customer.
- Coordinating with customer to get the details of New Job Order.
- Invoice Generation
- Regular coordination and communication with customers, Internal Departments.
- Should have knowledge of shipping line process
- Should have knowledge of types of customer reports.
- Should have knowledge of Bond & LOI, EIR Copy, ENBLOCK.
- Knowledge of Operations processes between Port & CFS.
**Job Types**: Full-time, Fresher
Pay: ₹200,000.00 - ₹300,000.00 per year
Schedule:
- Day shift
- Morning shift
- Night shift
- Weekend availability
**Education**:
- Bachelor's (required)
**Experience**:
- Shipping Line: 1 year (required)
- Customer service executive: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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