Customer Service

3 weeks ago

Navi Mumbai, India grace facility service Full time

Receive enquiries/orders from customers and revert to them accordingly after checking its existing or new.
- Following up with product development team for approval status, costing, and Global Selling price and development status for new Enquiries.
- Discussing with the concerned sales manager on sell price to be quoted to customer after providing all details such as cost, global sell and conversion where ever required.
- If the order received is for the new item code then get the approval from the concerned Manager and send it to the team to get it added in SAP.
- If the order is received from a new customer then get the KYC filled and the GST certificate from the customer get the approval from concerned sales manager and send it to the accounts team so as to get it added in SAP.

On receipt of the orders we generate the Performa Invoice and if there is a need for the layout,send a request to design department for layout generation, share the PI and layout with Customer for approval.
- After receipt of approval/PO or payment release order in the system and send the mail to the concerned production department to proceed with the production.
- Follow up with the production manager or concerned production team for the estimated delivery dates where ever the order is urgent.
- Preparing summary report for the placed orders and sharing the same with customers.
- Following up for the purchase order for the credit customers and for the payment for the Advance customers so as to get it timely and ship the material.
- Check the overdue and outstanding amount pending with the credit control team for the customers for the credit/advance customers, on receipt of the payment for the advance customers get the approval from Milan sir before shipping the materials.
- Following up with the logistic department for the shipment of goods incase it does not leave once its ready and also for the AWB details if not sent or if sent but not yet delivered.
- Follow up with customers for the projections for the next season so as to book and make arrangements for the RM in advance so as to work smoothly.
- Preparing reports like order summary, invoice reports etc. and sharing the same with overseas team and HOD’s.
- Following up with the customer and concerned sales person for new and approved code orders.

Pay: ₹400,000.00 - ₹450,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Navi Mumbai, Thane - 400705, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

  • Customer Service Representative

    6 days ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...

  • Customer Service Representative

    6 days ago

    Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    Urgent hiring for Customer Service Associate Excellent communication Skills US Process Customer Service HSC & Graduate will do. Rotational Shifts & 2 Week offs Traveling allowance will be provided Work From Office Only Monthly Incentives **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident...

  • Bpo Customer Service Navi Mumbai

    7 days ago

    Navi Mumbai, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹20,000.00 - ₹27,000.00 per...

  • Bpo Customer Service Navi Mumbai

    17 hours ago

    Navi Mumbai, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹20,000.00 - ₹30,000.00 per...

  • Bpo Customer Service Navi Mumbai

    3 weeks ago

    Navi Mumbai, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹25,000.00 - ₹35,000.00 per...

  • Customer Service Representative

    3 weeks ago

    Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    Urgent hiring for Customer Service Associate Excellent communication Skills HSC & Graduate will do. Rotational Shifts & 2 Week offs Traveling allowance will be provided **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift - US shift Supplemental pay types: -...

  • Bpo Customer Service Navi Mumbai

    3 weeks ago

    Navi Mumbai, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with good comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are...

  • Bpo Customer Service

    3 weeks ago

    Sanpada, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For International BPO Customer Service **Must have experience in customer service** Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8657177805 Pay: ₹20,000.00 -...

  • Customer Service Associate

    3 days ago

    Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    International voice process 24/7 rotational shift 2 rotational week off Handling inbound calls To solve the queries of US customers Salary - 15k upto 30k in-hand + incentives 2750+ travelling allowance of 3500 Rs **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident...

  • Customer Service Associate

    6 days ago

    Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    Job Description: 1. Location: Airoli 2. Handling Inbound calls (Customer Service) 3. Need to handle queries related to US Customers 4. Designation: CSA 5. Excellent communication skills needed 6. HSC/ Graduate with Minimum 6 Months Chat or Voice Experience. 7. Shift Timing 24*7 rotational shift 8. Week off-2 Rotational week off between Monday till...

  • Customer Service Associate

    3 weeks ago

    Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    Job Description: 1. Location: Airoli 2. Handling Inbound calls (Customer Service) 3. Need to handle queries related to US Customers 4. Designation: CSA 5. Excellent communication skills needed 6. HSC/ Graduate with Minimum 6 Months Chat or Voice Experience. 7. Shift Timing 24*7 rotational shift 8. Week off-2 Rotational week off between Monday till...

  • Customer Service Associate

    4 days ago

    Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    Job Description: 1. Location: Airoli 2. Handling Inbound calls (Customer Service) 3. Need to handle queries related to US Customers Netflix Account. 4. Designation: CSA 5. Excellent communication skills needed 6. HSC/ Graduate with Minimum 6 Months Chat or Voice Experience. 7. Shift Timing 24*7 rotational shift 8. Week off-2 Rotational week off...

  • Customer Service

    3 days ago

    Navi Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time

    **Profile - Customer service (Outbound)** **Qualification - Graduaton** **Must have Good Communcation Skill.** **Must have 6 month experience on Calling profile.(Telecalling/Customer support/Telesales etc.)** **Looking for Immediate Joiners.** **Shift - Day Shift** **Location - Navi Mumbai** **Job Types**: Full-time, Permanent Pay: ₹18,000.00 -...

  • Bpo Customer Service

    3 weeks ago

    CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For International BPO Customer Service **Must have experience in customer service** Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8657177805 Pay: ₹20,000.00 -...

  • Bpo Customer Service

    4 days ago

    CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For International BPO Customer Service Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8369658421 Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...

  • Customer Service

    7 days ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service Executive

    3 weeks ago

    Ghansoli, Navi Mumbai, Maharashtra, India Aimplus Staffing Service Pvt Ltd Full time

    As an Inbound Customer Service Representative specializing in query resolution, you will play a crucial role in ensuring a positive customer experience by addressing incoming queries, concerns, and issues. Your primary responsibility will be to provide accurate and timely resolutions through effective communication and problem solving skills. Key...

  • Customer Service

    3 weeks ago

    Mumbai, India Ebixcash Global Service Pvt Ltd Full time

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. **Job Types**: Full-time, Regular /...

  • Customer Service Executive

    3 weeks ago

    Mumbai, India grace facility service Full time

    Customer Registration in SAP after verification of document. - Handling customers on day to day basis for their order dispatch status as per schedule. - Provide necessary support to Sales Team for organsing sales. - Attend customer calls, record customer queries, refer it to concerned Salesperson and co-ordinate for quick response. - Maintain record of...

  • Customer Service

    4 weeks ago

    Navi Mumbai, India Knowbility Full time

    Customer service representative Salary - 10-15k Excellent communication specifically required Schedule: - Day shift Ability to commute/relocate: - Navi Mumbai, Thane - 400705, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1...