Customer Support Associate

3 weeks ago


HSR Layout Bengaluru Karnataka, India Paisa wapas Full time

Paisa Wapas is hiring for a Customer Support Associate

Location: HSR Layout, Bengaluru

Experience: 1-2 years

**Responsibilities and Duties**
- Help in improving processes to optimise the better customer experience.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Maintaining records of customer interactions.
- Manage key operational metrics on Service delivery, TAT management.
- Follow communication procedures, guidelines and policies.
- Appropriate and timely follow-ups for issue /complaint resolution wherever required.
- Identifying and assessing customer's needs to achieve satisfaction
- Escalate unresolved queries to respective departments for accurate redressal.

**Required Experience, Skills and Qualifications**
- Excellent verbal and written English communications skills
- Hindi Proficiency would be an added advantage
- Willing to learn new things and pro-activeness
- Immediate joiners are preferred
- Ability to work in a fast paced metric driven environment with proficient multitasking

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Health insurance



  • HSR Layout, Bengaluru, Karnataka, India Paisa wapas Full time

    Paisa Wapas is hiring for a Customer Support Associate Location: HSR Layout, Bengaluru Experience: 1-2 years **Responsibilities and Duties** - Help in improving processes to optimise the better customer experience. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution...


  • HSR Layout, Bengaluru, Karnataka, India Ionage.in Full time

    **About Ionage**:Ionage is at the forefront of accelerating electric vehicle (EV) adoption by offering innovative solutions that mitigate range anxiety, provide intelligent routing, and a universal wallet to give EV owners a frictionless charging experience. We also offer robust APIs and SDKs to enterprises in the EV charging ecosystem or planning to be a...


  • Bengaluru, India Child Support Foundation Full time

    Role-customer support Associate qualification-puc/Graduate Languages-english Hindi sal-17000-20000 **Job Types**: Full-time, Permanent, Fresher Schedule: - Day shift - Monday to Friday - Morning shift Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...


  • Bengaluru, India Child Support Foundation Full time

    Compnay: Altuist Role :Customer support Associate Qualification: Graduate Languages:Eng ,Hin Loc:kudlu :Gate Timeings:Mon-Fri **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹17,000.00 - ₹21,000.00 per month Schedule: - Day shift - Monday to Friday Supplemental pay types: - Performance bonus - Quarterly bonus - Yearly...


  • HSR Layout, Bengaluru, Karnataka, India RocketPay (Absird Financial Technologies Pvt. Ltd.) Full time

    We are looking for a Customer support associate for our organization. **Job Purpose: - **To Give our customers the best experience and quick resolution. You will be responsible for the professional and timely resolution of our customer’s queries and feedback. **Key role and responsibilities**: Customer service associates support customers by providing...


  • HSR Layout, Bengaluru, Karnataka, India RocketPay (Absird Financial Technologies Pvt. Ltd.) Full time

    We are looking for a Customer support associate for our organization. **Job Purpose: - **To Give our customers the best experience and quick resolution. You will be responsible for the professional and timely resolution of our customer’s queries and feedback. **Key role and responsibilities**: Customer service associates support customers by providing...


  • HSR Layout, Bengaluru, Karnataka, India Peopleprosper Technologies Full time

    **JOB DESCRIPTION** We are looking for a Customer Success Executive for our product support team. The role will involve educating and address the issues of existing and new customers. You will get significant exposure that will provide you a suitable career platform. At **Kredily** we are building a technology platform to democratize HR Tech and Fintech...


  • Bengaluru, Karnataka, India Child Support Foundation Full time

    1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...


  • HSR Layout, Bengaluru, Karnataka, India Zolostays Property Solutions Full time

    **Customer Support Associate ( Non - Voice )** **Responsibilities** - Update customer information in the database during and after each interaction. - Adhere to company policies and procedures. - Ensure high-quality service delivery and customer satisfaction. **Qualifications** - At least 0 - 2years' of relevant work experience - Excellent phone etiquette...


  • Bengaluru, India Aegis Customer Support Services Pvt Ltd Full time

    Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

  • Customer Support

    2 months ago


    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • Customer Support

    3 weeks ago


    HSR Layout, Bengaluru, Karnataka, India Valueleaf services India pvt ltd. Full time

    Hi, Greetings from Valueleaf Group of Companies !! We are hiring for a Customer support Executive(voice process) **Location - Bengaluru.** **Experience : 6 Months - 3 Years** **Language preference: - English ,Hindi Mandatory.** **Job Role**: - Building and maintaining profitable relationships with key customers. - Resolving customer complaints...

  • Customer Support

    2 months ago


    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...

  • Customer Support

    4 days ago


    HSR Layout, Bengaluru, Karnataka, India Neev Vidyapeeth Private Limited Full time

    Customer Support - Should be able to communicate in English - Should be able to handle Microsoft Excel operations - Should have the willingness to handle the phone calls **Salary**: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Cell phone reimbursement - Leave encashment Schedule: - Day shift Supplemental pay types: - Overtime pay - Yearly...


  • Bengaluru, Karnataka, India Subhadrajobs consultancy Full time

    We are hiring for the Customer Support Associate for the Bpo, We are giving a free jobs. Any Graduate can apply. Need fluent English + Hindi + Tamil + Kannada + Malayalam languages. Day shift there. It's WORK FROM OFFICE. CTC : 20 K to 25 k ctc incentive and Quarterly Bonus also. Looking immediate joiner. **Job Types**: Permanent,...


  • Bengaluru, Karnataka, India Digital Orbis Creators LLP Full time

    Customer Support Associate Semi voice Roles and Responsibilities: Semi voice process (Chat / Inbound calls) Resolving customers queries and issues related to the products and services via chat or voice platform. Regular following up with the customer. Contacting existing customers as well as prospective customers Maintaining the database of the...


  • Bengaluru, Karnataka, India ESatisfy solutions Full time

    **We are Hiring For Customer Support Associate** Language skill sets: English+Hindi - versant level 5 Salary : Upto 28k CTC and Quarterly Incentive Working Culture: 6 Day, Rotational week off Qualification: Graduation is Mandatory Experience: Fresher/Experience both can apply Location - Hosapalya, Kudlugate, Bangalore **Roles and...


  • HSR Layout, Bengaluru, Karnataka, India Valueleaf services India pvt ltd. Full time

    Hi, Greetings from Valueleaf Group of Companies !! We are hiring for a Customer support Executive - Bengaluru. Experience : 6 Months - 3 Years Language preference: - **English ,Hindi Mandatory.** **Job Role**: - Building and maintaining profitable relationships with key customers. - Resolving customer complaints quickly and efficiently. -...


  • HSR Layout, Bengaluru, Karnataka, India The Wooden Street Furnitures Full time

    **Job Information**: Work Experience - 0-2 years Industry - E-Commerce Furniture State/Province - Karnataka City - Bengaluru - HSR Layout Zip/Postal Code - 560102 Country - India 1. Support & provide customer service via calls & chats. 2. Handling customer queries. 3. Effectively dealing with customers & identify and assess customers’ needs to...


  • Bengaluru, Karnataka, India e Satisfy Solutions Full time

    We are Hiring For Customer Support Associate Designation : Customer Support Associate Process : E-Commerce Qualification: UG/ Graduate can apply Shifts : Rotational, 5.5 days working **Job Location**: Sivancheeti Gardens, Shivaji Nagar, Bangalore Skills : Good spoken English and typing speed Salary Package : Upto 3.5 LPA for experienced (Min 1 Year...