Customer Support Representative
6 months ago
We are looking for a Customer support associate for our organization.
**Job Purpose:
- **To Give our customers the best experience and quick resolution. You will be
responsible for the professional and timely resolution of our customer’s queries and
feedback.
**Key role and responsibilities**:
Customer service associates support customers by providing helpful information and
answering the query of customers.
calls /chats/ Retention phone calls during assigned shifts.
- Respond promptly and professionally to incoming customer queries by call or
chats. Maintain updated knowledge of the organization’s products and services.
Documents customer interaction queries and feedback on calls and chats.
- Explain simply and clearly in response to customer questions and check
customer understanding and acceptance.
- Establish and maintain good rapport with customers by using positive language
and anticipating their queries and feedback
- Strong command of written and verbal Hindi, Tamil, Malayalam & English
- Ability to explain complex queries in a clear and simple manner to the customers.
- Meet your performance metrics i.e. C-sat score, AHT, Productivity, Quality score, and schedule adherence.
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- Tamil (preferred)
**Location**:
- HSR Layout, Bengaluru, Karnataka (preferred)
Ability to Commute:
- HSR Layout, Bengaluru, Karnataka (required)
Ability to Relocate:
- HSR Layout, Bengaluru, Karnataka: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9372938761
-
Customer Support Executive
8 months ago
Bengaluru, India Aegis Customer Support Services Pvt Ltd Full timeResponsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...
-
Customer Service Representative
6 months ago
HSR Layout, Bengaluru, Karnataka, India VictaMan Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Provident...
-
Customer Support Representative
3 months ago
HSR Layout, Bengaluru, Karnataka, India Jobsin360 Full timeRole: Customer Support English + Hindi Fresher / Experience Graduation mandatory **Salary**: 15k Immediate joinee **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹15,000.00 per month **Benefits**: - Leave encashment - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Morning shift Supplemental Pay: -...
-
Customer Support Representative
6 months ago
HSR Layout, Bengaluru, Karnataka, India VictaMan Services Private Limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...
-
Customer Support Representative
2 weeks ago
HSR Layout, Bengaluru, Karnataka, India BangaloreJobHub Full time**Responsibilities**: **Engage with international customers from the US Largest Telecom via phone, addressing inquiries, resolving issues, and ensuring customer satisfaction.** **Utilise your excellent communication skills to effectively convey information and solutions to customers in a clear and concise manner.** **Adhere to company policies and...
-
Customer Support Representative
6 months ago
HSR Layout, Bengaluru, Karnataka, India Zolostays Property Solutions Full time**Customer Support Associate ( Non - Voice )** **Responsibilities** - Update customer information in the database during and after each interaction. - Adhere to company policies and procedures. - Ensure high-quality service delivery and customer satisfaction. **Qualifications** - At least 0 - 2years' of relevant work experience - Excellent phone etiquette...
-
Customer Support Representative
4 months ago
BTM Layout, Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full timeVista's Learning Role -Customer Support Representative Language Known - English +Kannada(mandatory) Salary - 15000K To 18000K Age criteria -Upto 28 Qualification -Graduated Working Days-Mon to Sat(Fixed off) Location-Bilekahalli **Job Types**: Full-time, Permanent, Fresher **Benefits**: - Health insurance - Provident Fund Schedule: - Day...
-
Customer Support Representative
6 months ago
HSR Layout, Bengaluru, Karnataka, India Jobsin360 Pvt Ltd Full time**CUSTOMER SUPPORT EXECUTIVE** - QUALIFICATION - PUC/GRADUATION_ - ENGLISH + HINDI FLUENCY_ - SALARY - 15000-18000 _ - DAY SHIFT_ - SUNDAY FIXED OFF_ - LOCATION - HSR LAYOUT BANGALORE_ **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Monday to Friday Supplemental...
-
Customer Support Representative
6 months ago
Bengaluru, Karnataka, India asatkalpa Full timeJob Summary: We are looking for an experienced Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing excellent customer service to our clients by addressing their concerns, answering their questions, While this position will primarily involve customer support related tasks, our...
-
Customer Support Representative
3 months ago
Bengaluru, Karnataka, India Vision IAS Full timeJob Description: We are seeking a passionate and dedicated Customer Support Representative to join our Institute. As a Customer Support Representative you will be the primary point of contact for all our students and potential customers. Your role is crucial in ensuring excellent customer service, resolving inquiries, and fostering positive relationships...
-
Customer Service Manager
4 weeks ago
Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full timeJob Summary:We are seeking a skilled and experienced Customer Service Manager to oversee our customer support team at Isha Consult.About the Role:The Customer Service Manager will be responsible for managing a team of representatives, overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training,...
-
Customer Support Representative
6 months ago
Bengaluru, Karnataka, India Child Support Foundation Full timeResponsible to handle the queries and complaints from Flipkart customers on inbound calls. - Provide information including Delivery time and other queries related to the product. - Fulfill invoice requests on purchased products. - Should have a minimum of 1 Year experience in BPO. - Should be proficient in spoken English and Hindi. Pay: ₹15,000.00 -...
-
Customer Support Representative
6 months ago
HSR Layout, Bengaluru, Karnataka, India DrinkPrime Full time**Job description** **What will you be doing** 1.Provide help and advice to customers using DrinkPrime's protocols or services; 2. Communicate courteously with customers; 3. Handle customer complaints/inquiries or requests; 4. Keep accurate records of discussions or correspondence with customers; 5. Work across different teams (Sales, operations, delivery,...
-
Customer Support Executive
6 months ago
HSR Layout, Bengaluru, Karnataka, India Futurerole Inc Full time**Job Title: Customer Service Exicutive (CSE)** **Company**: Altruist **Location**: Kudlu gate **Employment Type**: Full-time **Salary**: ₹17,880 CTC, ₹15,500 take-home **Education**: Graduation **Language Skills**: Excellent English proficiency required, proficiency in additional languages is a plus As a Customer Service Representative (CSR) at...
-
Customer Support Representative
3 months ago
Bengaluru, Karnataka, India Triedge Solutions Full timePosition : Customer Support Representative **JOB ROLE**:Key Responsibilities: - Should have good communication skills. **Job Types**: Full-time, Fresher Pay: ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: In person
-
Customer Support Representative
3 months ago
Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full timeDesignation : Customer Support Representative. Qualification : Graduation / PUC Language known : English + Any regional language Salary : Upto 19000 Working days : 6 days working with 1 Rotational off Shift : Day shift Location : Garebhavipalya Immediate Joining Call me on - 8951123396 **Job Types**: Full-time, Permanent Pay: ₹13,000.00 -...
-
Customer Service Representative Itpl Bangalore
6 months ago
Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full timeLooking for Excellent communication. International Voice process. Background verification. Customer support. Benefits - Two way cab facility within the hiring boundary. Quarterly Bonus & Performance based incentives are available. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹320,000.00 per year **Benefits**: -...
-
Customer Support Representative-voice
3 months ago
Bengaluru, Karnataka, India [24]7.ai Full time**Role Description** **HR Name: Naveen Kalle - 7019475337** This is a full-time on-site role for an International Customer Service Representative at [24]7.ai in Bengaluru. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. The role will...
-
Customer Support Representative
1 month ago
Bengaluru, Karnataka, India Six Dreams Technologies Private Limited Full time**Position Overview**: As a Customer Support Representative, you will play a critical role in delivering exceptional customer service and support. You will be the primary point of contact for our customers, responsible for addressing inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills, a...
-
Customer Support Representative
6 months ago
Bengaluru, Karnataka, India Crack-ED Full timeThe job description of a customer support representative typically includes the following responsibilities and qualifications: **Responsibilities**: - **Providing Assistance**: Assisting customers with product information, troubleshooting, order status, billing inquiries, and technical support. - **Issue Resolution**: Resolving customer issues efficiently...