Front Office Executive
3 weeks ago
We are looking for a Salon Front Office Executive to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.
Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
**Responsibilities**
- Warmly greet clients, walk them to the proper beauty station and inform assigned staffs of their arrival
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Inform clients about new services and discounts
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
- Update client records with contact and billing details, appointments and services offered
- Manage our call center
- Maintain a tidy reception area
- Order business cards, brochures and stationery as needed
**Requirements and skills**
- Proven work experience as a Salon Receptionist, _Front Desk Representative_ or similar role
- Hands-on experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
- High School diploma
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Malappuram, Kerala (required)
Ability to Relocate:
- Malappuram, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7220088800
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