Customer Support(Ticket Processing)

8072481869 | 7871339827 Note: **Willing to work night shift** **Job Description**: - Address customer queries regarding travel arrangements such as flight bookings, accommodations, and tour packages. - Handle customer grievances with professionalism and empathy, striving for swift resolution. - Guide customers through our website, aiding in bookings and...

**Responsibilities**: - Knowledge of Ticketing Software - Amadeus Or Galileo Or Sabre (GDS) - Flight Booking: Assist clients in booking international flights, considering their preferences, travel dates, and budget constraints. - Ticketing: Handle the complete ticketing process, including issuing tickets, reissuing tickets, and managing ticket changes as...

A Ticketing Executive plays a crucial role in the travel and event management industry, handling ticketing operations and customer service. This blog post will explore the job description, key responsibilities, and necessary skills for a Ticketing Executive. Job Brief - Managing ticketing systems and ensuring smooth operations for events or travel. -...

**Location**: Chennai **Work Mode**: Work from Office **Experience**: 2+ years **Qualification**:Any Graduate **Notice**: Immediate Joiners Preferred - JOB DESCRIPTION: **Key Responsibilities**: - **Ticket Management**: Utilize ticket systems to manage, track, and resolve customer issues promptly. Ensure all tickets are addressed within the SLA. -...

Job Brief - Managing ticketing systems and ensuring smooth operations for events or travel. - Providing excellent customer service in ticket booking and inquiries. - Coordinating with various departments for ticketing logistics. **Responsibilities**: - Issuing tickets and managing reservations for customers. - Providing detailed information about prices,...

As a Ticketing Executive, you will play a vital role in ensuring smooth and efficient ticketing operations for our customers. - You will handle various ticketing transactions, provide exceptional customer service, and ensure compliance with company policies and industry regulations. - Good problem-solving and decision-making skills. - Strong customer service...

Job Posted On 16-09-2024 22:51:01 Experience Required 1 - 2 years Location - Chennai, Tamil Nadu, India (CHN) Job Summary Customer Interaction Manage Expectations: Set clear expectations for issue resolution times and keep customers informed about the status of their problems. 3. Documentation and Reporting Document Issues: Maintain detailed records...

This is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...

ommunicating with customers to answer questions about tickets, pricing, or flight schedules  Collecting payment from customers for airline tickets, including cash, credit card transactions, cheque.  Entering customer information into a computer system to issue tickets or update records  Ticketing agent jobs that involves processing electronic...

Key Responsibilities :Ticket Management :- Manage and resolve tickets using ticketing tools, with a strong preference for experience with Jira.- Track and document all support interactions within the ticketing system.Monitoring & Troubleshooting :- Monitor all background jobs running in production environments using Jenkins, ensuring that all processes are...

Ajyad International Travel and Tourism is looking for a skilled and experienced Ticketing and Reservations Specialist to join our dynamic team. If you are passionate about the travel industry and meet the qualifications outlined below, we invite you to apply. **Qualifications**: - **Experience**: Minimum 3-4 years in the Travel Agency industry -...

Experience in ticketing systems and customer service. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks. - Excellent problem-solving abilities and attention to detail. - Issuing tickets and managing reservations for customers. - Providing detailed information about prices, availability,...

1. JOB IDENTIFICATION Functions : Customer Support JOB TITLE: Senior Manager CS 2. GENERAL JOB SUMMARY (1 paragraph overview describing the primary function and focus of this position) Support engineer with 14+ working experience in ERP with Java Troubleshooting and MSSQL Experience is a Must 3. SCOPE (Describe the nature and magnitude of the impact of...

**Job Title: ERP Customer Support Specialist** **Department**: Customer Support/Technical Support **Job Type**: Full-time **Job Overview**: **Key Responsibilities**: - **Customer Assistance**: - Diagnose and troubleshoot technical issues related to our ERP software. - Guide customers through problem-solving processes and assist with software usage...

The role involves independently handling a customer and will be seated at our client's office in Guindy. Please treat this as a priority position and share strong profiles as soon as possible. Once we fill this role, we can move forward with other open positions, also please help with the commercials, lets proceed with the agreement process. **Key...

This is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...

ommunicating with customers to answer questions about tickets, pricing, or flight schedules  Collecting payment from customers for airline tickets, including cash, credit card transactions, cheque.  Entering customer information into a computer system to issue tickets or update records  Ticketing agent jobs that involves processing electronic...

**HIRING FOR CLIENT / CUSTOMER SUPPORT- VOICE PROCESS** **Requirements**: - **Fresher or Experienced **( Max 3 years into voice process) can apply - **Fluent in Hindi with good English communication** skills. - Should have Interest in customer Support /Sales/ Voice process - Strong interpersonal skills and a customer-centric approach. - Ability to thrive...

Position Summary :We are seeking a dedicated and skilled Support Engineer to provide support for our customers. The ideal candidate will work during Australian business hours, providing exceptional customer support, managing onboarding processes, attending to support tickets, and ensuring smooth escalation processes for complex issues. This role demands good...

**HIRING FOR CLIENT / CUSTOMER SUPPORT- VOICE PROCESS** **Requirements**: - **Fluent in Hindi with good English communication** skills. - Should have Interest in customer Support /Sales/ Voice process - Strong interpersonal skills and a customer-centric approach. - Ability to thrive in a dynamic and fast-paced environment. - Bachelor's degree preferred but...