Bengali Patient Coordinator
2 weeks ago
Job Requirement
- 3-4 years of experience as PCS in healthcare
- Good listener with exceptionalpeople management skills
- Good Communication Skills
Job Responsibilities
- Achieve 90% and above score in patient satisfaction index on a monthly basis
- Investigate and resolved customer inquiries and complaints in a timely and empathetic manner
- To make inpatient rounds, ask open-ended questions to assess patient needs and ensure the services provided delight the patient and patient family members.
- Provide prompt, courteous, efficient and personalized service to all patients.
- Patient/attendant counselling regarding document requirements and cost estimate at the time of admission.
- Coordinating with doctors & nurses to coordinate outsourced investigations and super-specialist referrals.
- Monitor correct execution of medication charts, doctors’ orders, etc.
- Typing discharge summaries, making discharge files, and ensuring the timely discharge of patients from the hospital
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Speak with the employer**
+91 9500088004
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