![Dr Ahameds Apple LLP](https://media.trabajo.org/img/noimg.jpg)
Patient Coordinator
3 weeks ago
We are looking for an energetic associate to drive smooth Patient Experience in the center, in line with the company policies and service standards.
**Responsibilities**:
- Service Excellence: Ensure a smooth journey for patients visiting the center (OP/IP), by reducing wait time, anticipating needs and proactively solving queries.
- Patient Feedback: Collect and analyze patient feedback, identify trends and gaps, and solutions.
- Medical Record Management: Store patient information and records as per protocol: ensure that all information is recorded, stored and shared accurately and safely.
- Facility Management: Ensure Hygiene and upkeep of the center as per defined KPI/standards. Make sure that all assets are utilized efficiently, proactively address any equipment break downs.
- New Initiatives: Support the Manager, Operations in implementing new initiatives pertaining to service excellence, cost optimization etc.
- MBA/MHA from a reputed college/institution.
- Min. 2-5 years of experience in managing patient journey/floor coordination.
- Should have experience in service excellence and managing patient journey, floor management, patient coordination.
**Job Type**: Full-time
**Salary**: ₹15,000.00 - ₹30,000.00 per month
**Schedule**:
- Day shift
**Ability to commute/relocate**:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
*Speak with the employer* +91 8248851836
**Salary**: ₹15,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
**Speak with the employer**
+91 8248851836
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