Bengali Patient Coordinator

1 week ago


Velachery Chennai Tamil Nadu, India Prashanth Super Speciality Hospital Full time

  • 3-4 years of experience as PCS in healthcare
  • Good listener with exceptionalpeople management skills
  • Good Communication Skills
Job Responsibilities

  • Achieve 90% and above score in patient satisfaction index on a monthly basis
  • Investigate and resolved customer inquiries and complaints in a timely and empathetic manner
  • To make inpatient rounds, ask openended questions to assess patient needs and ensure the services provided delight the patient and patient family members.
  • Provide prompt, courteous, efficient and personalized service to all patients.
  • Patient/attendant counselling regarding document requirements and cost estimate at the time of admission.
  • Coordinating with doctors & nurses to coordinate outsourced investigations and superspecialist referrals.
  • Monitor correct execution of medication charts, doctors' orders, etc.
  • Typing discharge summaries, making discharge files, and ensuring the timely discharge of patients from the hospital

Schedule:

  • Day shift

Speak with the employer

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