![Valcare System Pvt Ltd](https://media.trabajo.org/img/noimg.jpg)
Bpo Calling
1 week ago
**JOB DESCRIPTION**
- Gather and analyze client data to identify possible products or services to recommend to management
- He/She must show the willingness to learn new things every time.
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
- Follow communication protocols, rules, and policies
- One should be patient enough and quite motivated towards learning new things and execute it effectively on a day to day basis.
- Meet personal/team qualitative and quantitative targets
- Keep records of all conversations in our call center database in a comprehensible way.
**Key Requirements**:
- Must have Good Interpersonal skills
- Fluency in English
- Experience in the pharmacy industry will be an added advantage.
- Exceptional customer service skills.
**Experience **:1 year (Prefeed)
**Shift Timing**: 6:30 PM to 3:30 AM
**Location **:Ahmedabad (On - Site)
**Job Type**: Full-time
Pay: From ₹20,000.00 per month
Schedule:
- Night shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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