Bpo Calling

6 months ago


Ahmedabad Gujarat, India Valcare System Pvt Ltd Full time

**JOB DESCRIPTION**
- Gather and analyze client data to identify possible products or services to recommend to management
- He/She must show the willingness to learn new things every time.
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
- Follow communication protocols, rules, and policies
- One should be patient enough and quite motivated towards learning new things and execute it effectively on a day to day basis.
- Meet personal/team qualitative and quantitative targets
- Keep records of all conversations in our call center database in a comprehensible way.

**Key Requirements**:

- Must have Good Interpersonal skills
- Fluency in English
- Experience in the pharmacy industry will be an added advantage.
- Exceptional customer service skills.

Experience : 1 year (Prefeed)

Shift Timing : 6:30 PM to 3:30 AM

Location : Ahmedabad (On - Site)

Schedule : Night Shift

Salary : Not Disclosed

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Ahmedabad, Gujarat (required)

Ability to Relocate:

- Ahmedabad, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 6352852185


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