Call Center Supervisor

1 month ago


Indrapuri Bhopal Madhya Pradesh, India Unstoppable Welfare Society Full time

**Responsibilities**:

- Manages and oversees a team of call center agents.
- Motivates and supports agents through feedback and communication.
- Improves quality of results by recommending changes.
- Keep track of employee attendance, and make sure work procedures are complied with.

**Qualifications and Skills**:

- Ability to remain calm and respectful under pressure
- Exceptional customer service expertise
- Proficiency with the English language
- Strong verbal and written communication skills

**Job Types**: Full-time, Part-time, Permanent, Fresher, Temporary

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telle calling: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person


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