Guest Service Executive

4 weeks ago

Chennai Tamil Nadu, India Marriott International, Inc Full time

**Job Number** 24023908

**Job Category** Rooms & Guest Services Operations

**Location** Four Pts by Sheraton Mahabalipuram Resort & Convention Ctr, ECR-OMR Junction, ECR Rd, Chennai, Tamil Nadu, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Service Representative

    1 day ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** Guest Service Associate **Job Number** 24109432 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize, confirm, process, and...

  • Guest Service Associate

    1 week ago

    Chennai, Tamil Nadu, India JVS Consultants Full time

    1. **Customer Interaction**: Welcome guests upon arrival, assist with check-in and check-out procedures, and provide courteous and efficient service throughout their stay. 2. **Reservation Management**: Handle reservation inquiries, bookings, modifications, and cancellations with accuracy and professionalism, ensuring all guest preferences and special...

  • Guest Service Associate

    1 week ago

    Chennai, Tamil Nadu, India IBIS Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Associate

    6 days ago

    Chennai, Tamil Nadu, India IBIS Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Relationship Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Sodexo India Services Pvt Ltd Full time

    Greetings from Sodexo!! We are hiring Guest Relation Executive (Front Office / Receptionist) Company: Sodexo Site: Miot International Hospital Location: Ramapuram, Chennai Position: Guest Relation Executive Experience: 3+ years in Guest handling Qualification: Any Hotel management **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: -...

  • Guest Relation Executive

    3 weeks ago

    Coimbatore, Tamil Nadu, India Radisson Blu, Hyderabad Full time

    Job description **Profile: GRE (Guest Relation Executive)** **Location: One of the premium property--Residency towers, Coimbatore** Work Experience: 1-4 years **Salary**: 2-4 LPA **Company Description** Helaros Ventures LLP (iyãsya Spa,Tso Salon) is a luxury spa and salon located in Coimbatore, India. We provide a serene and relaxing environment to...

  • Guest Relation Executive

    2 weeks ago

    Chennai, Tamil Nadu, India JLL Full time

    JLL supports the Whole You, personally and professionally. Guest Relation Executive Work Dynamics What this job involves To be responsible for guest’s first impression of the organization, meet/greet and assist the client, guests, and visitors every day. Manage front office in accordance with company policies, procedures and processes. Achievement of...

  • Guest Relations Executive

    4 weeks ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24020809 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Respond to any questions from guests, and follow up with guests to...

  • Guest Relations Executive

    1 day ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24020809 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Respond to any questions from guests, and follow up with guests to...

  • Guest Relations Executive

    3 weeks ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24096536 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests to ensure their requests...

  • Guest Service Associate

    3 weeks ago

    Chennai, Tamil Nadu, India AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Associate

    2 months ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24078918 **Job Category** Housekeeping & Laundry **Location** The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24100700 **Job Category** Housekeeping & Laundry **Location** The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Guest Relations Executive

    3 weeks ago

    Egmore, Chennai, Tamil Nadu, India Home Tech Services pvt ltd Full time

    Job Description: As our Guest relation executive, you’ll be the friendly face, providing exceptional support to all our guests who are both adults and kids alike! Contact person: - Mr Suganthan, 9363560345 Call only on office hours [10am to 6pm] Your responsibilities will include: Assisting guests during the Experience Providing information about our...

  • Guest Service Associate

    3 weeks ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24096540 **Job Category** Housekeeping & Laundry **Location** Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies and...

  • Guest Service Associate

    3 weeks ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24064885 **Job Category** Housekeeping & Laundry **Location** Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies and...

  • Guest Services Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24100704 **Job Category** Rooms & Guest Services Operations **Location** The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Service Associate

    2 months ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24020738 **Job Category** Food and Beverage & Culinary **Location** The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...

  • Guest Service Associate

    1 day ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24020738 **Job Category** Food and Beverage & Culinary **Location** The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...

  • Guest Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24100697 **Job Category** Food and Beverage & Culinary **Location** The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...