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Guest Relation Executive
3 weeks ago
Job description
**Profile: GRE (Guest Relation Executive)**
**Location: One of the premium property--Residency towers, Coimbatore**
Work Experience: 1-4 years
**Salary**: 2-4 LPA
**Company Description**
Helaros Ventures LLP (iyãsya Spa,Tso Salon) is a luxury spa and salon located in Coimbatore, India. We provide a serene and relaxing environment to our guests, with natural herbs and spices that awaken all senses and sensibilities. At iyãsya, we strive to create a space of relaxation and rejuvenation for our guests.
**Role Description**
This is a full-time on-site role for a Guest Relations Executive. The Guest Relations Executive will be responsible for handling guest inquiries and concerns, providing exceptional customer service, managing bookings and reservations, and promoting spa and salon services. They will also perform receptionist duties such as greeting guests, answering phone calls, and maintaining a clean and organized front desk area.
**Qualifications**
- Strong communication and interpersonal skills
- Previous experience in guest relations or customer service
- Ability to multitask and prioritize tasks effectively
- Knowledge of sales techniques and ability to upsell services
- Experience in receptionist duties, such as handling phone calls and scheduling appointments
- Excellent problem-solving skills and ability to handle difficult situations with professionalism
- Positive and friendly attitude
- Proficiency in English and other local languages
- Ability to work in a fast-paced environment
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Morning shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 8451091882
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