Service Delivery Executive
2 months ago
_**We are hiring for Service Department, Aakash Institute, Patna**_
- _**Location
- Patna Kankarbagh**_
- _**Salary - 15k to 20k**_
- _**Experience-0-2yrs**_
**Job Description-**
- Attendance follow up and batch tracker updation,
- Test follow up and updation in the tracker,
- Proactively keeping in touch with every student in the batch to maintain connect and communicate the student's concern to Centre for resolution,
- Ensure proper information flow to students, post admission i.e. login credentials, study materials, telegram link, doubt clearing and I Tutor information, test schedule, additional assignments, etc.
- Coordinating with student, centre and faculty to arrange a meeting related to academics, if required
- Calling of non performing students
- Doing absentee follow ups of students.
- Doing feedback calls and ensure proper tracking of any grievances till closure
- Attendance monitoring of students in tests
- Coordination with Academic and non academic departments to ensure student satisfaction
- Resolution of student queries over calls and mails.
- Preparing MIS reports
Pay: ₹15,000.00 - ₹20,000.00 per month
**Experience**:
- Academic Counsellor: 2 years (preferred)
Work Location: In person
Application Deadline: 30/09/2024
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