Operations Executive
4 weeks ago
**Job description**
- **Company name: Bihar Tourist Information & Services**:
- **Industry: Tour & Travels**:
- **Opening for: Ticketing Executive**:
- **No. of vacancies: 05**:
- **Salary: 15k to 17k (monthly)**:
- **Working Days: Monday to Saturday**:
- **Official Hours: 10:00 AM to 07:00 PM**
**Other Facilities**:
- **Corporate Sim**:
- **One Paid Leave every month**:
- **Incentive structure**:
- **Annual Performance Bonus**:
- **PF & ESIC**:
- **Gratuity**
**Responsibilities**:
- Issuing tickets and managing reservations for customers.
- Providing detailed information about prices, availability, and event details.
- Handling customer queries and resolving ticketing issues.
- Maintaining accurate records of transactions and customer interactions.
- Collaborating with team members to enhance the overall ticketing process.
**Requirements and Skills**:
- Experience in ticketing systems and customer service.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Excellent problem-solving abilities and attention to detail.
Pay: ₹15,000.00 - ₹17,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- Operations: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
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