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Ticket Booking Backend Operator Remote
2 months ago
**Responsibilities**:
- Process booking requests and manage reservations.
- Maintain customer data and ensure the accuracy of information.
- Respond to customer inquiries in a timely and professional manner.
- Assist with the creation of reports and gather data as needed.
- Communicate with team members to address customer concerns and issues.
- Update and maintain accurate records of transactions and interactions.
- Support the team in providing exceptional customer service.
**Requirements**:
- Proficiency in Microsoft Office Suite and other relevant software programs.
- Ability to multitask and manage multiple priorities in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Excellent communication and problem-solving skills.
- Proven ability to work independently and in a team environment.
- Ability to adapt to new technologies and learn new processes quickly.
- Bachelor's degree in a relevant field or equivalent experience.
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