Customer Support Officer

Technical Support Officer **Responsibilities**: **Troubleshoot and Resolve Technical Issues**: Identify and implement hardware and software solutions to resolve customer issues promptly. Document and track customer issues and resolutions in a ticketing system, ensuring accurate and up-to-date records. **Technical Problem-Solving**: Diagnose and repair...

A customer service Advisor supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: - Maintaining a positive, empathetic,...

Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Acknowledging and resolving customer complaints. - Knowing our properties and services we provide inside and out so that you can answer questions. - Keeping records of customer interactions, comments, and complaints. -...

We are seeking a friendly and customer-focused individual to join our team as a Customer Support Representative. As a Customer Support Representative, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. **Responsibilities**: - Serve as the main point of contact...

A customer service Advisor supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: - Maintaining a positive, empathetic,...

Responsibilities- Achieving the given target within time limits with the support of BM/CM/Ops- Attending the leads, explaining about the products, procedure and benefits.Addressing all queries of customers.- Initial scrutiny of business of the customers, ability to repay the loan, characterand integrity of the customers.- Collection of documents from...

**Job Title**: Customer Support Executive **Requirements**: Strong problem-solving skills. Fluent in English, both verbal and written. Exceptional communication abilities. Customer-centric mindset. Quick learner and adaptable. Basic computer skills. Ability to work in a fast-paced environment. Team player with good collaboration skills. Previous...

Opening: 1 Nos.- Job ID: 62799- Employment Type: Full Time- Reference: - Work Experience: 0.5 Year(s) To 2.0 Year(s)- CTC Salary: Not Disclosed by Recruiter- Function: Admin/Secretarial/Front Office- Industry: Real Estate/Property- Qualification: Any - Any Graduation- Location: - Surat Posted On: 10th Jul, 2023 **Job Description for Back office Executive...

Opening: 1 Nos.- Job ID: 67406- Employment Type: Full Time- Reference: - Work Experience: 0.6 Year(s) To 2.0 Year(s)- CTC Salary: 1.20 LPA TO 2.64 LPA- Function: Admin/Secretarial/Front Office- Industry: Real Estate/Property- Location: - Surat Posted On: 04th Sep, 2023 **Description**: **Job Description for Back office Executive -** Back Office Executive...

Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Possessing excellent product knowledge to enhance customer support. - Knowledge of mediation and conflict resolution techniques is preferable. - Interacting with...

**Get get in touch with HR - +91-XXXXXXXXXX **_ **Excellent in MS Office Functions - (Word, PowerPoint, Excel, Access).** **Education Qualifications - Bachelor’s degree in Business Administration or a related field.** **Location - Surat, Gujarat (Onsite)** - **Immediate joiner preferred.**_ **Roles and Responsibilities**: - Overseeing the customer...

Apply for Customer Support Executive, Career Progress Consultants in Surat for Year of Experience on

JOB ROLE - Excellent verbal and written communications skills (Language - Hindi & English) - Strong listening skills - Passionate, ambitious and aspiring towards Customer Support. - Knowledge about lead and data management. - Customer support and after sales services. Qualification - Under Graduate / Graduate Experience - 1 to 3 Years Salary Range -...

**Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance surveys with customers and...

**Role and Responsibilities**: - Provide administrative and customer support services - Respond to customer queries and concerns in a timely and professional manner - Assist in managing and organizing digital files and documents - Provide recommendations for improving customer experience - Develop reports and presentations using MS Suite - Perform other...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

A customer service Advisor supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: - Maintaining a positive, empathetic,...

Refrens is a rapidly growing company that is passionate about providing exceptional customer service. We are looking for a highly motivated and customer-centric individual to join our team as a Customer Support Representative. **About the Role**: As a Customer Support Representative, you will be responsible for providing exceptional customer service to our...

**What will you do?** - Provide accurate information and effective solutions to customers while maintaining a positive and professional demeanor - Identify and escalate issues as necessary to ensure customer satisfaction - Maintain detailed and accurate records of customer interactions and transactions - Collaborate with other teams to resolve customer...

**Job Responsibilities (but not limited to)**: - **Client Onboarding**: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. - **Needs Analysis**: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. - **Training**: Provide comprehensive...