Commercial Support
2 weeks ago
Commercial Support - Marine
**Job Description**:
- Supporting Sales with sales activities, Documentation handling, follow-ups, CRM updates, Lead generation, Quotations to customers, Specifications to customers, Customer Communication- First point of contact for customers- Ensure adherence to company policies and procedures
Key Tasks:
- To ensure adherence to company policies and procedures.- To ensure that a safe and healthy work environment exists by adhering to company health, safety and environment policies.- Ensure that the above-mentioned responsibilities are followed on a daily basis- Shall perform other related jobs/ tasks as required.
Key Success Criteria’s / KPIs:
- Creation of quotations and specifications in AX and IQS/CPQ- Price List management and documentation (ensuring adhering to Authority Matrix, archiving)- Support for customer product queries - from collection of information to basic technical advice- Guarantees issuing, coordination, control- Coordinating OBP documentation and log- High quality and management of Guarantees- Maintaining OBP documentation as per process- Compliant and updated Price Lists- High quality of reporting and analysis- Timely support in business decisions/processes for commercial team
Work Relations:
Operationally reporting to the Sales Management in India, ensuring open and transparent communication within sales team and the functions within the Hub
Eligibility for the role:
- A Bachalor's Degree with Min.3 years of customer handling experience (B2B)- Excellent communication skills both oral and written.- Excellent Organization skills, able to set priorities and responsive to customer requests- Highly keen on learning-
- Able to prioritize and meet deadline while handling interruptions and working under pressure
Department: Sales, Marine
Reporting: Head of Global Ship Managers
Location: Kurla West, Mumbai
Sounds like a match?
More about Hempel
At Hempel, you'll join a team of passionate and motivated individuals and become part of a global family with over almost 7,000 colleagues around the world. We know that diversity brings strength to the workplace, and we're dedicated to making sure everyone feels valued and supported which shows in our collaborative work environment.
With offices and production sites in 80+ countries, you'll get plenty of chances for international exposure and career advancement. Whether you're just starting out or ready to take your career to the next level, Hempel has something to offer. Get ready to be inspired by a company that truly cares about its employees and their professional growth. Come be a part of Hempel's mission to shape a brighter future with sustainable coating solutions and unleash your full potential
At Hempel, we are working together to shape a brighter future with sustainable coating solutions. We believe this is only possible with dedicated employees with diverse perspectives and backgrounds. Hempel is committed to creating an inclusive work environment and culture that embraces the diversity of our employees and the customers we serve, providing equal opportunity for all.
Application due
2024-05-31
Seniority Level
Associate
Job Functions
Customer Service
Industry
Chemicals
- Across the globe, Hempel’s coatings solutions protect surfaces, structures and equipment. They extend asset lifetimes, reduce maintenance costs and make homes and workplaces safer and more colourful. Hempel was founded in Copenhagen, Denmark in 1915 by J.C. Hempel, and is solely owned by the Hempel Foundation, which not only ensures a solid economic base for the company, but is dedicated to making a difference in the world by empowering children to learn, supporting coatings science and sustaining biodiversity._
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