Front Office Associate

1 month ago


Bengaluru Karnataka, India Aiden by Best Western Hennur Bengaluru Full time

Register guests and assigns rooms. Accommodates special requests whenever possible.

Assists in pre-registration and blocking of rooms for reservations.

Thoroughly understand and adheres to proper credit, check
- cashing, and cash handling policies and procedures.

Understands room status and room status tracking.

Knows room locations, types of rooms available, and room rates.

Coordinates room status updates with the housekeepingdepartment by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day userooms.

Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellationprocedures.

Maintains guest room keystorage, and maintains and supervises access to safe deposit boxes.

File room keys ( only for manual room key hotels)

Knows how to use front officeequipment.

Process guest check-outs.

Performing cashierrelated functionslike postingchargesto guest accounts, raising paid out's, currency exchange,

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Hennur Gardens, Bengaluru: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person



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