Front Office Associate
3 weeks ago
We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure guests receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guest’s services. If you have excellent communication skills and leadership experience, we highly encourage you to apply.
**Responsibilities**
- Ensure front desk is tidy and has all necessary stationery and material.
- Train, supervise and support office staff, including receptionists, security guards and call centre agents
- Schedule shifts
- Ensure timely and accurate customer service
- Handle complaints and specific customers’ requests
- Troubleshoot emergenciesKeep updated records of office expenses and costs
- Ensure company’s policies and security requirements are met
**Requirements and skills**
- At least 2+ years of work experience as a Front office manager or Reception manager
- Thorough knowledge of customer service, office management and basic bookkeeping procedures
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Customer service orientation
- High School diploma; additional qualifications will be a plus
**Job Types**: Full-time, Permanent
**Salary**: ₹16,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
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