Front Office Supervisor

3 weeks ago


Bengaluru Karnataka, India Icon Hotels Full time

**Roles & Responsibilities**:

- Ensures Outstanding customer care at all times.
- Maintains a friendly, professional, cheerful and courteous demeanor at all times.
- Accurately answers inquiries from potential guests and accepts hotel reservations. Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency.
- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion.
- Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service.
- Trains and directs the work flow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation.
- Resolves customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Adheres to company credit limit policies.
- Allocates rooms to expected arrivals after checking the guests preferences and special requests.

**Keys & Skills**:

- High School diploma or equivalent preferred.
- Experience in a hotel or a related field preferred.
- A degree or Diploma in Hospitality Management.
- Minimum 2 to 3 years work experience as Front Office Associate / Front office cashier in a hotel.

Pay: ₹10,298.25 - ₹20,000.40 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

**Experience**:

- total work in Hotel: 2 years (preferred)

Work Location: In person



  • Bengaluru, India The Paul Bangalore (Ms. Paul Resorts & Hotels Pvt. Ltd.) Full time

    The front office supervisor job responsibilities are as follows: - Answering queries from visitors, residents, prospective residents and parents, and referring them to contact points at which they can obtain further information - Liaising with other departments regarding matters arising: for example, security of the building and finances - Compilation and...


  • Bengaluru, Karnataka, India Icon Hotels - Bhagini Hospitality Pvt. Ltd. Full time

    Oversee the entire Front Office operation to maintain high standards - Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement - Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme - Maximise room occupancy at...


  • Bengaluru, Karnataka, India ICON BOUTIQUE HOTEL Full time

    **Roles & Responsbilities**: - Ensure Outstanding customer care at all times. - Maintains a friendly, cheerful, and courteous demeanour at all times. - Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. - Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest...


  • Bengaluru, Karnataka, India Hilton Full time

    Front Office Associate A Front Office Associate manages the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Associate, you will oversee the front office activities between the Guest, the hotel, and the various...


  • Bengaluru, India Hilton Full time

    Front Office Executive A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...


  • Bengaluru, India Hilton Full time

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...


  • Bengaluru, Karnataka, India NSB Academy Full time

    Graduate with at least one year work experience - Well-groomed with good communication and interpersonal skills with pleasing personality - Basic knowledge of Computers & MS Office **Roles & Responsibilities** - Solely responsible and accountable for the complete Front Desk Operations - Answer phone calls and provide routine information to callers or/and...


  • Bengaluru, Karnataka, India Hilton Full time

    Front Office Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • Bengaluru, India Apps Business IT Solutions Pvt.Ltd Full time

    **Experience: 3 to 5 Years** 1. 3-5 years of Work Experience in Front Office Supervision /Liaison. 2. **Experience in Hospital sector will be a value add** **Business Understanding**: - Customer /Patient care relations. - Service Delivery ( Patient Relations, Enquiries, Bookings, Appointments, Registrations and Admissions) **ROLES &...


  • Bengaluru, Karnataka, India DoubleTree Suites by Hilton Hotel Bangalore Full time

    A Front Office Associate manages the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Office Associate , you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...


  • Bengaluru, Karnataka, India Hilton Full time

    A Front Office Associate manages the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Office Associate , you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...


  • Bengaluru, Karnataka, India Embassy Group Full time

    **Job Title / Position: Front Office Executive** **Job Purpose**: **To ensure that the Guest Experience, Services, Ambience, Maintenance & Upkeep and Look & Feel of the Front office conform to the highest standards of hospitality; in line with the Brand Standards and Standard Operating Procedures of Embassy.** - To ensure that each visit of the guest to...

  • Front Office Executive

    12 hours ago


    Bengaluru, Karnataka, India Ovum Hospital - HSR Full time

    Referral: Front Office Executive Qualification : Any Degree Relevant Experience: Hospital Front Office experience is mandatory, Should speak Kannada fluently, Experience: 2+ years of experience in hospital sector Gender: Female **Salary**: ₹15,000 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational...


  • Bengaluru, Karnataka, India LTG INFRASTRUCTURE LIMITED Full time

    Designation - Front Office executive Qualification - Any graduate Location - Laggere, Bangalore Experience - 0 to 4 years We are immediately hiring for Front Office executive for our corporate office located at Laggere, bangalore. Should be staying in and around Laggere or near by place and should know to speak Kannada mandatorily. Pay: ₹12,000.00 -...


  • Bengaluru, Karnataka, India R K Group Full time

    **About RK Group** **Position**: Front Office Assistant We are looking for a pleasant **Front Office Assistant **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. **Responsibilities**: - Keep front desk...


  • Bengaluru, India Zolostays Property Solutions Full time

    Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Register guests and manage the rooming chart. - Organizing transport services for guests at their request. - Providing guests with...


  • Bengaluru, India Zolostays Property Solutions Full time

    Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Register guests and manage the rooming chart. - Organizing transport services for guests at their request. - Providing guests with...


  • Bengaluru, India Zolostays Property Solutions Full time

    Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Register guests and manage the rooming chart. - Organizing transport services for guests at their request. - Providing guests with...


  • Bengaluru, India Zolostays Property Solutions Full time

    Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Register guests and manage the rooming chart. - Organizing transport services for guests at their request. - Providing guests with...


  • Bengaluru, Karnataka, India Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...