Chat Support Executive
2 months ago
Listen actively to customer inquiries and concerns.
Provide accurate and timely information or solutions.
Informing the customers about updates, deals, offer, promotion, policies, etc.
Assisting them if they are facing a problem and troubleshooting it.
Ensuring the customer has a positive experience with the company.
Followup to ensure customer satisfaction with the resolution.
Pay: From ₹12,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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