Customer Service Bank Teller Wfh
3 weeks ago
()- Diploma- Fresher - yrs- Job Type : Full Time-
- Salary : 380000- Open- Posted : 2/6/2023 7:54:35 AM**Description**:
**Job brief**:
**Responsibilities**:
- Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc)
- Assess customer needs and introduce new products and services (credit cards, saving bonds etc)
- Make sales referrals, suggest alternate channels and cross-sell products and services
- Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
- Comply with regulatory requirements
- Manage risk in every transaction and detect fraudulent transactions to prevent losses
- Resolve customers’ issues and provide relevant information
**Requirements and skills**:
- Proven working experience in banking, personal banking, retail banking or financial services
- Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
- Strong communication and time management skills
- Customer satisfaction-oriented
- Attention to detail and mathematical skills
- Excellent sales skillsShare Your Updated CV To WhatsApp 7617439021, 8923620770
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