Inbound Sales Executive

2 weeks ago


Bengaluru Karnataka, India EzyHelpers Full time

**Job Title**:Inbound Sales Specialist

Location: Bangalore, Karnataka

**Job Type**:Full-time

**About Us**:
We are a leading domestic helper company dedicated to providing outstanding home service solutions to families and individuals. Our commitment to customer satisfaction drives us to maintain a high standard of service. As we continue to grow, we are looking for a dedicated Inbound Sales Specialist to join our dynamic team.

**Responsibilities**:

- Understand customer requirements and provide tailored solutions that meet their needs.
- Convert inbound leads into sales through effective communication and persuasive techniques.
- Maintain high levels of customer satisfaction by resolving any issues or concerns with urgency and care.
- Keep detailed records of customer interactions, transactions, and feedback.
- Collaborate with the team to achieve monthly sales targets.
- Stay informed about the company’s services and pricing to provide accurate information to customers.
- Handle customer escalations by providing effective solutions and follow-ups.

**Requirements**:

- 1-3 years of experience in inbound sales, customer service, or a related field.
- Proficiency in English, Hindi, and Kannada, with the ability to communicate clearly and persuasively in all three languages.
- Strong interpersonal and communication skills, with a knack for problem-solving.
- Ability to handle stressful situations and high-volume inbound calls with composure.
- Experience in CRM software and telephone systems.
- High school diploma required; a bachelor’s degree in Business Administration or a related field is preferred.

**Skills**:

- Excellent verbal and written communication skills.
- Strong negotiation and persuasion skills.
- Customer-oriented mindset with exceptional problem-solving abilities.
- Ability to multitask and manage time effectively.

**Benefits**:

- Competitive salary and performance incentives.
- Health insurance and other employee wellness programs.
- Opportunities for professional development and career advancement.
- Supportive and collaborative work environment.

**How to Apply**:
**EzyHelpers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

Travel requirement:

- No travel

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Kannada (preferred)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 01/05/2024


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