Social Media Associate
5 days ago
**Social Media Associate**
**About Exotic India**
Exotic India is a leading E-commerce organization offering a curated selection of products that capture India’s rich cultural heritage. Our collections include sculptures, jewelry, beauty products, paintings, and more. Since 1998, we have shipped to 161 countries worldwide, connecting people passionate about Indian culture. Follow us on LinkedIn and Instagram for updates.
**Role Overview**
**Key Responsibilities**
1. Support the Social Media Manager with daily social media initiatives.
2. Respond promptly and professionally to direct messages on social media platforms.
3. Upload pre-prepared content across social media channels according to the schedule.
4. Follow up on sales leads from social media interactions.
5. Engage with customers, providing support and addressing inquiries through social media.
6. Make follow-up calls to customers as needed.
**Qualifications**
- Understanding of essential social media functions: content uploading, tagging, following, and user engagement.
- Strong verbal and written communication skills for effective customer interaction.
- Detail-oriented, proactive, and able to manage multiple tasks efficiently.
- Experience with social media platforms, especially Instagram and Facebook.
**Benefits**
1. Friendly work culture.
2. Social Security Code in place.
3. Annual bonus as per company guidelines.
4. Leave encashment.
**Remuneration**
₹20,000-₹25,000 per month, based on current CTC and experience.
**Equal Opportunity**
Exotic India is an Equal Opportunity Employer, considering applicants without regard to race, religion, gender, age, nationality, or other protected statuses. We are dedicated to fostering a diverse, inclusive workplace.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Social media management: 1 year (required)
License/Certification:
- Digital marketing (preferred)
Work Location: In person
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