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Business Process Associates

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Shaikpet Hyderabad Telangana, India InventionYard Full time

Consistently demonstrate core NUKG values: attitude aptitude and ownership. O Provide process support for the day to day service and administration of Health and Welfare plans using Standard Operating Procedures (SOPs). - Execute and track assigned client deliverables using SOPs according to the client specific processing calendar and keep process tracking tool up to date on a daily basis. - Execute as per key metrics communicated for compliance - Work under generalized direction within established processes and practices to ensure accuracy and timeliness. - Identify and escalate concerns to be analyzed and resolved to prevent reoccurring issues improve quality and reduce ongoing case volume. - Collaborate with and support team members in processing client related tasks in a timely manner. - Ability to recognize the breakdown in the processing and escalate to the stakeholders in a timely manner. - Maintain a basic understanding of the platform generated reports for assigned clients. - Consistently enhance knowledge skills and abilities through training and coaching. - Develop review and maintain standard operating procedures for assigned clients on an ongoing basis.

**Responsibilities**:
No Requirement Found

**Education + Experience**:

- Freshser or a Graduate

**Benefits**:

- No Calling
- 5-day work week