Guest Relations Executive
6 months ago
**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
- Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms, visitors.
- Maintain high standards of customer services at the reception desk so that customers’ expectations are consistently exceeded.
- Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
- Communicate with Duty Manager on all matters regarding guest services & hotel operations
- Ensure documentation of all guest related issues using the logbook
- Sign media and supervise shift handover procedures
- Coordinate and communicate with other hotel departments as required regarding general administration and operations issues
- Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently
- Assist Guest Relations in greeting, rooming, and sending off guests
- Inspect front of house and back of house regularly for cleanliness and orderliness
- Ensure that front line staff complies with marketing techniques and maximizes sales
- Check billing instructions, monitor guest credit and act upon any discrepancies
- To maintain Front Office log book and shift reports.
- Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
**Additional Information**
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
-
Guest Relation Executive
6 months ago
Visakhapatnam, India Marriott International, Inc Full time**Job Number** 24045771 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Visakhapatnam, 10-28-3 Uplands, Visakhapatnam, Andhra Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity,...
-
Guest Relation Executive
6 months ago
Visakhapatnam, India AccorHotel Full time**Company Description** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Do what...
-
Guest Relation Executive
6 months ago
Visakhapatnam, India RCC 7 LAMPS Full timeA Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. **Job Types**: Full-time, Permanent,...
-
Guest Relation Associate
4 weeks ago
Visakhapatnam, Andhra Pradesh, India Marriott International, Inc Full time**Additional Information** **Job Number**24198373 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Visakhapatnam, 10-28-3, Uplands, Visakhapatnam, Andhra Pradesh, India, 530 003 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...
-
Guest Relationship Executive
4 days ago
Visakhapatnam, Andhra Pradesh, India Ferty9 Fertility Center Full timeFERTY9 FERTILITY CENTER, VIZAG BRANCH IS LOOKING FOR GUEST RELATIONSHIP EXECUTIVE Job Location: Visakhapatnam Experience required: 2 - 5 yrs of relevant experience Educational Qualification: MBA Fresher Job Responsibilities: - To remain well-groomed as per company policy. - Handling telephonic inquiries of the patients and keeping a record of the...
-
Guest Service Expert
3 months ago
Visakhapatnam, Andhra Pradesh, India Marriott International, Inc Full time**Additional Information** GSA - F&B **Job Number** 24161405 **Job Category** Food and Beverage & Culinary **Location** Fairfield by Marriott Visakhapatnam, KSR Prime, R&B Junction, Visakhapatnam, Andhra Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just...
-
Reservations Executive
6 months ago
Visakhapatnam, India Novotel Visakhapatnam Varun Beach Full timeCompany Description Novotel. A well-loved worldwide network of destination hotels where everyday moments matter. Our aim is to provide a high level of comfort and relaxation for all our leisure, wellness and business guests. The Novotel experience includes suites, studios and apartments for longer stays, resorts for family holidays and signature...
-
Guest Relation Executive
2 months ago
Visakhapatnam, Andhra Pradesh, India MEGHAVI WELLNESS SPA & SALON Full timeWhat do we need? A Conversationalist, Presentable, People’s person with Sales focus with Wellness/service/hospitality/Retail Industry background as an additional advantage, can handle day to day operations & has a problem solver attitude. Whyyou should apply? Indian Wellness Industry is projected to grow at the rate of 20% per year for next 3 years....
-
Admin Executive
6 months ago
Visakhapatnam, India Synergene Active Ingredients Pvt Ltd Full timeLooking for Admin executive 1. Candiadte should have any gradution 2. Experiance range 3-5 years 3. Role: Responsible for coordination and arranging timely internal vehicles for material movement to different location 4. Internal transportation coordination 5. guest house and hotel bookings coordination for employees. 6. Should have patience with...
-
Front Office Executive
6 months ago
Visakhapatnam, India Phenom People Full time**Job Requirements **We are looking for a Front Office Executive to undertake all receptionist and clerical duties at the desk of our main entrance. The goal is to make guests and visitors feel comfortable and valued while on our premises. **Responsibilities**: - Keep the front desk tidy and presentable with all necessary material (pens, Forms paper...
-
IT Executive
7 months ago
Visakhapatnam, India AccorHotel Full timeProvide frontline PC and server troubleshooting, resolve IT issues for end users - Modify configurations, utilities and software default settings - Support and administer Windows Servers - Backup and optimize database - Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network - Provide In-house guest...
-
Housekeeping Executive
4 months ago
Visakhapatnam, India AccorHotel Full time**Company Description** - Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet. - Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Visakhapatnam Varun Beach to ensure maximum cooperation, productivity, and guest service. - Monitor and supervise service...
-
Food & Beverage Executive
6 months ago
Visakhapatnam, India Marriott International, Inc Full time**Job Number** 24106946 **Job Category** Food and Beverage & Culinary **Location** Four Points by Sheraton Visakhapatnam, 10-28-3, Uplands, Visakhapatnam, Andhra Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum...
-
Executive alumni relations
1 month ago
Visakhapatnam, India GITAM Deemed University Full timeAbout Do ER: The Directorate of External Relations is a strategic initiative at GITAM Deemed to be University, which works closely with all academic and functional leaders on campus and our alumni community to forge strong and meaningful relations with industry, corporates, and research leaders in India and abroad. Job Responsibilities: ● Assist in...
-
Executive Alumni Relations
1 month ago
Visakhapatnam, India GITAM Deemed University Full timeAbout DoER: The Directorate of External Relations is a strategic initiative at GITAM Deemed to be University, which works closely with all academic and functional leaders on campus and our alumni community to forge strong and meaningful relations with industry, corporates, and research leaders in India and abroad. Job Responsibilities: ● Assist in...
-
Executive Alumni Relations
1 month ago
visakhapatnam, India GITAM Deemed University Full timeAbout DoER:The Directorate of External Relations is a strategic initiative at GITAM Deemed to be University, which works closely with all academic and functional leaders on campus and our alumni community to forge strong and meaningful relations with industry, corporates, and research leaders in India and abroad.Job Responsibilities:● Assist in the...
-
Executive Alumni Relations
1 month ago
Visakhapatnam, India GITAM Deemed University Full timeAbout DoER:The Directorate of External Relations is a strategic initiative at GITAM Deemed to be University, which works closely with all academic and functional leaders on campus and our alumni community to forge strong and meaningful relations with industry, corporates, and research leaders in India and abroad.Job Responsibilities:● Assist in the...
-
Executive Alumni Relations
1 month ago
Visakhapatnam, India GITAM Deemed University Full timeAbout DoER:The Directorate of External Relations is a strategic initiative at GITAM Deemed to be University, which works closely with all academic and functional leaders on campus and our alumni community to forge strong and meaningful relations with industry, corporates, and research leaders in India and abroad.Job Responsibilities:● Assist in the...
-
Executive Alumni Relations
1 month ago
visakhapatnam, India GITAM Deemed University Full timeAbout DoER: The Directorate of External Relations is a strategic initiative at GITAM Deemed to be University, which works closely with all academic and functional leaders on campus and our alumni community to forge strong and meaningful relations with industry, corporates, and research leaders in India and abroad. Job Responsibilities: ● Assist in the...
-
Executive Alumni Relations
1 month ago
Visakhapatnam, India GITAM Deemed University Full timeAbout DoER: The Directorate of External Relations is a strategic initiative at GITAM Deemed to be University, which works closely with all academic and functional leaders on campus and our alumni community to forge strong and meaningful relations with industry, corporates, and research leaders in India and abroad. Job Responsibilities: ● Assist in...