Payment Operations
3 months ago
We are seeking a highly motivated and detail-oriented individual to join our team as an Analyst. As an Analyst, you will play a key role in ensuring the smooth and efficient functioning of our payments. You will be responsible for coordinating various aspects of our operations, including auditing, working with our banking partners, creditors, and printing & courier vendors etc. This is an excellent opportunity for someone who is passionate about Payment Operation Industry.
- Create and Manage Runbook documents or SOP documents for all our processes.
- Coordinate with different teams to deliver solutions for payment processing issues.
- Manage check payment processing and work with printing and delivery vendors in any issues identified.
- Coordinate with the Team on solving External debit exception queries.
- Rectifying the account information and assigning the correct product for manual review exceptions.
- Audit the processed external debits to identify any misapplies and fix misapplies if any.
- Communicate and work with subscribers to close external debit exceptions within the set SLA.
- Populating data in various reports/tracker and dashboards to serve Management for their review and decision-making.
**Mandatory Skills**:
Excel, Word, Verbal Communication, Written Communication, Time Management, Auditing, Payment Processing
**Job Type**: Fresher
Pay: ₹240,000.00 - ₹400,000.00 per year
**Benefits**:
- Food provided
- Health insurance
- Paid sick time
Schedule:
- Night shift
- US shift
Work Location: In person
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