Customer Support
3 months ago
**Client Servicing**
**Responsibility**:
2. Identify clients, assess business potential & convert into customers
3. Maintaining an accurate record of all existing and potential clients.
4. Client management for Creative flowed by other promotional campaigns
5. Understanding of consumers, markets & categories
6. Responding to client inquiries in a timely and professional manner.
7. Ensuring that the correct terms of sale are entered into the client database to prevent
avoidable billing issues.
8. Customer relationship management & maintain preferred agency status
9. Concept presentation to the client
10. Understand the client requirement & deliver the same on time
11. Working on the ideation, designs and commercial for the creative with respective teams
12. Personal impact and relationship management
- gain respect from clients and ensure
preferred agency status through sustained value add
13. Vendor management
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 9575949904
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