Customer Relationship Executive
7 months ago
**Oversee the customer relationship is essentially handled by the entire team.**
- Formulate and maintain significantly profitable relationships with key customers.
- Keeping customers updated with all information on the latest products. This significantly helps in increasing the sales of the company.
- Resolve all customer complaints in a quick and efficient manner.
- Expand the customer base by essentially using the methods of upselling and cross-selling.
- Organize meetings with the managers within the organization only to bring out a strategic plan.
- Conduct business reviews frequently by making the best use of CRM programs.
- Have a clear understanding of the critical individual requirements and addressing them accordingly.
- Have the best knowledge of competition and planning a strategy according to it.
- Collaborate with the management team to properly run all the campaigns.
**Language required : Malayalam & English**
**Location : Mumbai**
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9844461491
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