Customer Relationship Executive
6 months ago
**Qualifications**
- Excellent communication, interpersonal, and relationship-building skills
- Experience in customer service or relationship management
- Ability to effectively navigate and mediate conflicts
- Strong problem-solving and critical-thinking skills
- Proficiency in project management and coordination
- Bachelor's degree in business, communications, or related field
- Experience with CRM software and processes is a plus
- Develop & execute customer relationship management campaigns to increase customer loyalty
- Analyze customer behavior and measure their impact on business outcomes to update strategies
- Maintain smooth communication with customers and promptly reply to their queries
- Respond and resolve customer complaints quickly and efficiently
- Divide customers into different classes based on common characteristics like demographics or behaviors and personalize the approach effectively
- Run effective promotional activities to optimize sales growth and customer retention
- Use existing customer data to gain new leads and potential customer
- Understand previous customer attitudes to better engage current customers
- Identify new and more cost-efficient communication channels with customers
- Adopt new trends & strategies to expand the customer base such as upselling and cross-selling
- Notify admins and upper management about all the execution plans & required changes
- The role of a CRM Manager is highly collaborative. S/he is the main string to keep the customers’ demands and business activities aligned.
Industry
Information Technology & Services
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9876674484
-
Customer Relationship Executive
6 months ago
Mohali, Punjab, India JEWELNME PRIVATE LIMITED Full time**JOB Description (Customer Relationship Executive)** We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new...
-
Customer Relationship Executive
6 months ago
Mohali, Punjab, India JEWELNME PRIVATE LIMITED Full time**JOB Description (Customer Relationship Executive)** We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new...
-
Customer Relationship Executive
6 months ago
Mohali, Punjab, India JEWELNME PRIVATE LIMITED Full time**JOB Description (Customer Relationship Executive)** We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new...
-
Customer Relationship Executive
1 day ago
Mohali, Punjab, India G-LEUHR Full time**Job Overview**: We are seeking a proactive and customer-focused Customer Relationship Executive (CRE) to join our team. The CRE will be responsible for building and maintaining strong relationships with customers, ensuring their satisfaction, and acting as a liaison between the customer and the company to deliver exceptional service. **Key...
-
Customer Relationship Executive
3 months ago
Mohali, Punjab, India Trice Enterprises Full time**Customer Relationship Executive **:We are looking for an enthusiastic to contribute in generating sales for our company. You will be responsible for Taking feedbacks over the phone and maintaining good customer relationships. **Responsibilities and Duties** - Contact potential or existing customers to inform them about a product or service using...
-
Customer relationship management executive
7 days ago
Mohali, India Fundle.AI Full timeJob Overview: We are looking for a highly organized and detail-oriented CRM & Operations Executive to support our customer relationship management and day-to-day operational activities. The ideal candidate will assist in ensuring smooth business operations, maintaining client satisfaction, and enhancing overall customer service quality.Key...
-
Sales & Marketing Executive
6 months ago
Mohali, India Marketing Executive Full time**Company Description** Satyam Adcom is a value-driven company in the field of Digital Marketing, PR & Advertising Agency located in Mohali district. Since 2011, we have been one of the leading service providers with extensive technology skills that enable us to provide value-added, high-quality IT solutions to customers. Our mission is to make technology...
-
Customer Relationship Executive
6 months ago
Mohali, Punjab, India Betasys Healthcare Pvt Ltd Full time**Banking Operations**: Coordinate and manage banking activities such as cash deposit, cash withdrawal, cheque deposit, and other financial transactions in compliance with banking regulations and protocols. - **Field Coordination**: Oversee and coordinate field activities related to banking services, ensuring timely and accurate execution of transactions and...
-
Customer Relationship Executive
6 months ago
Mohali, Punjab, India Fitelo Full timeAbout Fitelo: We are Fitelo, your No.1 app for weight loss, diet planning, and better overall well-being. We’re dedicated to giving you the very best of health and lifestyle from the comfort of your home or office Every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settle for good enough....
-
Customer Relationship Management Executive
1 week ago
Mohali district, India Fundle.AI Full timeJob Overview:We are looking for a highly organized and detail-oriented CRM & Operations Executive to support our customer relationship management and day-to-day operational activities. The ideal candidate will assist in ensuring smooth business operations, maintaining client satisfaction, and enhancing overall customer service quality.Key...
-
Customer Relationship Management Executive
7 days ago
Mohali district, India Fundle.AI Full timeJob Overview: We are looking for a highly organized and detail-oriented CRM & Operations Executive to support our customer relationship management and day-to-day operational activities. The ideal candidate will assist in ensuring smooth business operations, maintaining client satisfaction, and enhancing overall customer service quality. Key...
-
Guest Relationship Executive
6 months ago
Mohali, India Jobs Guru The Placement Consultants Full time**Guest Relationship Executive** **Male Female** Salary - 17k CTC + 5k service charge *Eligibility (for fresher) - Hospitality/Aviation/Hotel Management Graduate are required *(For experience) - Normal Graduation with relevant experience GOOD COMMUNICATION PLEASING PERSONALITY CANDIDATES REQUIRED Location - Mohali, Chandigarh MALE FEMALE BOTH CAN...
-
Customer Relationship Executive
6 months ago
Mohali, Punjab, India Triedge Solution Full timePosition**:Customer Relationship Executive (ONLY FOR WOMEN)** Full job description: - **Banking Operations**: Coordinate and manage banking activities such as cash deposit, cash withdrawal, cheque deposit, and other financial transactions in compliance with banking regulations and protocols. - **Field Coordination**: Oversee and coordinate field activities...
-
Customer Relations Executive
6 months ago
Mohali, India Vashist Consultancy Full timeWe are looking for an Customer relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM...
-
Customer Relationship Executive
6 months ago
Mohali, India XEAM Ventures Pvt Ltd Full timeclient handling - mailing - making reports **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) Work Location: In person
-
Client Relationship Executive
6 months ago
Mohali, India BDS Logistics & IT solutions Full timeGreetings of the day!! We are hiring for a Fresher and more experienced Client Relationship Executive Female only For international logistics Service Company Exp:0 to 5 years Working:5 days working Contact: 6284136182 **Job Types**: Regular / Permanent, Fresher, Full-time Salary: - 15 k to 30 k **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 -...
-
Customer Relationship Officer
6 months ago
Mohali, Punjab, India Ethos Watches Full timeWe are looking for a Customer Relationship Officer to join our Service Centre department at Ethos Watches. As a Customer Relationship Officer, you will be responsible for providing exceptional customer service, making outbound calls to customers to book watches for service, and maintaining strong coordination with the sales team. - Make outbound calls to...
-
Customer Relationship Associate
3 weeks ago
Mohali, Punjab, India Desh Bhagat University Full timeJob Opportunity at Desh Bhagat UniversityWe are seeking a skilled Customer Relationship Associate to join our team. As a key member of our admissions team, you will be responsible for building relationships with potential students and guiding them through the admission process.About the Role:You will make outbound calls to prospective students to provide...
-
Customer Relationship Builder
6 months ago
Mohali, Punjab, India Venture Quest Full time_**HIRING ALERT!!!!!**_ **|| Customer Relationship Builder - Voice/Non-Voice Process ||** - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Handle customer complaints, provide appropriate solutions and alternatives, follow up to...
-
Customer Relationship Builder
6 months ago
Mohali, Punjab, India Venture Quest Full time_**HIRING ALERT!!!!!**_ **|| Customer Relationship Builder - Voice/Non-Voice Process ||** - Handle customer complaints, provide appropriate solutions and alternatives, follow up to ensure resolution - Build sustainable relationships and trust with customer accounts through open and interactive communication. **Call/WhatsApp **_**HR Priyanka**_...