Customer Relationship Executive

4 weeks ago


Mohali Punjab, India G-LEUHR Full time

**Job Overview**:
We are seeking a proactive and customer-focused Customer Relationship Executive (CRE) to join our team. The CRE will be responsible for building and maintaining strong relationships with customers, ensuring their satisfaction, and acting as a liaison between the customer and the company to deliver exceptional service.

**Key Responsibilities**:

- Establish and maintain long-term relationships with customers to ensure their satisfaction and loyalty.
- Handle customer inquiries, issues, and complaints in a timely and professional manner.
- Provide product/service information and assist customers with orders, updates, and follow-ups.
- Identify opportunities to cross-sell or upsell additional products/services based on customer needs.

**Skills & Qualifications**:

- **Education**:
Bachelor's degree BBA, or MBA in Sales or Marketing (preferred).
- **Experience**:
0-3 years of experience in business development, sales, or a related role.
- **Communication Skills**:
Excellent verbal and written communication skills. Ability to present and communicate effectively to various audiences.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7658876730



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