Reservation Associate

2 months ago


Kolkata West Bengal, India AccorHotel Full time

**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
- Maximize room bookings by delivering a pleasant and efficient reservations service.
- Ensure that reservations are dealt with effectively, while maximizing revenue.
- Work with internal/external representatives from different functions for executing the reservations.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that the team has been trained for all safety provisions.
- Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
- Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
- Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
- Responsible for ensuring that all reservation filing and correspondence is carried out daily.
- Perform all the duties that are common and any other duties assigned by the Front Office Manager.

**Qualifications**
Your experience and skills include:
Guest focused personality is essential
**Additional Information**
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus



  • Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 24077460 **Job Category** Reservations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...


  • kolkata, India AccorHotel Full time

    Job DescriptionPlan the room reservations. Ensure proper selling techniques and strategies are utilized to maximize room revenues. Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency. Any matter which may effect the interests of Novotel Kolkata Hotel & Residences  should be brought to the...


  • Kolkata, India AccorHotel Full time

    Job DescriptionPlan the room reservations.Ensure proper selling techniques and strategies are utilized to maximize room revenues.Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.Any matter which may effect the interests of Novotel Kolkata Hotel & Residences should be brought to the...

  • Booking Associate

    1 month ago


    Kolkata, India Cora Solutions LLP Full time

    **HIRING FOR BOOKING ASSOCIATE** Academic Qualification Graduation Work Experience 2yr - 3 yrs in hotel booking/reservation Online platform Experience - Staah - Airbnb, etc. Working Days Monday - Friday on Site & Saturday work from Home Shift Timing 12 pm - 8 pm Salary Bracket 20K - 25K **Roles and Responsibilities**: - Making reservations for customers...


  • Kolkata, West Bengal, India Talent Hub Acquisition REsource LLP Full time

    **Salary**: Rs. 15,000 - Rs. 17,000 (Fixed) Age Criteria: 25years-30years Location: South Kolkata **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹17,000.00 per month Schedule: - Day shift - Morning shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year...

  • Front Office

    4 weeks ago


    Kolkata, West Bengal, India Paradigm Consultancy Full time

    WE ARE HIRING Designation: - Front Office : GSA Location: - Kolkata Maharashtra Salary: - 18,000 To 20,000 Per Month Food And Accommodation Provided Education: - Diploma / Degree in Hotel Management Experience: - Total Experience : 3 Years with hotel industry - Minimum Experience : 1 - 2 Years as a front office GSA /...

  • Front Office: Resort

    1 month ago


    Kolkata, West Bengal, India Ace Consultants Full time

    WE ARE HIRING Job designation: - Front Office : Resort Job location: - Kolkata **Salary**: - 20,000-30,000 **Experience**: - Total experience: - 4 years of relevant experience in front office operations or customer service. - Minimum experience: - 1-2 years experience in a front office or customer service role, preferably in the hospitality...


  • kolkata, India TALENTO AVIATION SERVICES PRIVATE LIMITED Full time

    Urgently Hiring for Airport Ground Staff 10th/12th pass freshers Can Apply. Dear Candidate, Greeting for the day' DESIGNATION :- 1.AIR-TICKETING STAFF 2.PASSPORT CHECKING OFFICER 3.RESERVATION OFFICER 4.RAMP OFFICER 5.DUTY MANAGER 6.CUSTOMER SERVICE ASSOCIATE

  • Sales Executive

    1 month ago


    Kolkata, West Bengal, India Garv & Associates (Chartered Accountants) Full time

    **Key Responsibilities**: - Developing Sales and Marketing Strategies: - Collaborate with the sales and marketing team to develop comprehensive strategies to drive sales growth and increase brand awareness. - Identify target markets, segments, and customer demographics to tailor marketing campaigns and sales efforts accordingly. - Generating Leads and...

  • Online Bidder

    1 month ago


    Salt Lake, Kolkata, West Bengal, India Webstep Technologies Private Limited Full time

    **Associate Consultant, International Sales** **Job description** We are hiring Online bidders, who will be part of our Mobile App Practice Team and shall bid for projects in mobile apps. The Job Description is given below: - He/She must have the required skills for handling International clients. - He/She would be responsible for bidding of Mobile...


  • Kolkata, India TALENTO AVIATION SERVICES PRIVATE LIMITED Full time

    Urgently Hiring for Airport Ground Staff 10th/12th pass freshers Can Apply.Dear Candidate,Greeting for the day'DESIGNATION :-1.AIR-TICKETING STAFF2.PASSPORT CHECKING OFFICER3.RESERVATION OFFICER4.RAMP OFFICER5.DUTY MANAGER6.CUSTOMER SERVICE ASSOCIATE


  • Kolkata, India The Indian Hotels Company Limited Full time

    Job Responsibilities Responsible for activities related to conference/events in the hotel. Oversees guests and meeting room reservations, event planning and external/internal food organization where necessary. Resolve any issues and problems to ensure quality product delivery and customer satisfaction. Job Requirements


  • kolkata, India The Indian Hotels Company Limited Full time

    Job Responsibilities Responsible for activities related to conference/events in the hotel. Oversees guests and meeting room reservations, event planning and external/internal food organization where necessary. Resolve any issues and problems to ensure quality product delivery and customer satisfaction. Job Requirements


  • Andheri West, Mumbai, Maharashtra, India Svenska Design Hotel Full time

    Responsibilities: - Guest Reception: Greet guests upon arrival with a warm and welcoming demeanor. Assist guests with check-in and check-out procedures efficiently and accurately. - Reservation Management: Handle guest reservations, including bookings, cancellations, and modifications. Ensure all reservations are accurately recorded in the system. - Guest...

  • Director of Sales

    4 weeks ago


    Kolkata, India The Indian Hotels Company Limited Full time

    Job Responsibilities Achieves Room Revenue, Banquet and Outlet budget Revpar and other revenue budgets to be achieved. EBITDA margins to be in line with the hotel revenue. Budget planning to be done before the Financial Year. Sales plan to be submitted based on quarterly basis & segment wise details to be formulated. Functions as the strategic...

  • Director of Sales

    4 weeks ago


    kolkata, India The Indian Hotels Company Limited Full time

    Job Responsibilities Achieves Room Revenue, Banquet and Outlet budget Revpar and other revenue budgets to be achieved. EBITDA margins to be in line with the hotel revenue. Budget planning to be done before the Financial Year. Sales plan to be submitted based on quarterly basis & segment wise details to be formulated. Functions as the...


  • Andheri West, Mumbai, Maharashtra, India Svenska Design Hotel Full time

    Greet and welcome guests and potential guests - Look up reservations - Check guests in and out - Answer phone calls and direct people to the appropriate department - Take reservations - Calculate final bill for guests checking out - Keep accurate records of all rooms - Answer questions from guests and redirect as necessary - Coordinate with housekeeping to...

  • Web Designer

    1 month ago


    Salt Lake, Kolkata, West Bengal, India Webstep Technologies Private Limited Full time

    WEBSTEP Technologies is hiring HTML Developer to be a part of our growing team. This is for a full-time position. **Responsibilities** **Must have knowledge** of web layout design, UI/UX design & website design & development. HTML / HTML 5, CSS, Photoshop, Bootstrap, Knowledge of MVC Pattern & other design patterns Must have HTML / HTML 5 and CSS work...

  • Web Designer

    1 month ago


    Salt Lake, Kolkata, West Bengal, India Webstep Technologies Private Limited Full time

    **Job description** **Web Designer** WEBSTEP Technologies is hiring a Web Designer(WordPress) to be a part of our growing team. This is for a full-time position. **We are not hiring freshers for this role.** **Responsibilities**: - **Must have knowledge of web layout design, UI/UX design & website design & development.**: - **Developing/modifying...

  • Web Designer

    4 weeks ago


    Salt Lake, Kolkata, West Bengal, India Webstep Technologies Private Limited Full time

    **Job description** **Web Designer** WEBSTEP Technologies is hiring a Web Designer(WordPress) to be a part of our growing team. This is for a full-time position. **We are not hiring freshers for this role.** **Responsibilities**: - **Must have knowledge of web layout design, UI/UX design & website design & development.**: - **Developing/modifying...