Business Resiliency Officer Ip

2 weeks ago


Telangana, India Wells Fargo Full time

**About this role**:
Wells Fargo is seeking a Lead Business Execution Consultant ( Business Resiliency Officer - Payment Operations)

**In this role, you will**:
The Business resiliency officer is responsible for developing, maintaining and testing the Payments Operations business continuity program. The officer will support all business plan activities necessary to enable the Organization to manage a crises event as well as meet compliance requirements for BCP planning. The position's primary goals will be to identify, document and test business needs against the company infrastructure and identify recovery strategies and gaps.

Primary Responsibilities
- Work with all functional business areas to develop and maintain I&P Payments Ops wide BCP program that addresses the business recovery and emergency response management.
- Liaise with the enterprise Payments Ops BCP coordinators to develop effective working relationships and documented BCP plans
- Liaise with the key infrastructure teams to identify gaps, set recovery time objectives / maximum tolerable down times, and convey business needs and expectations
- Hold business plans to enterprise BCP goals and challenge business leaders on identification of critical functions and needs
- Design and outline BCP goals, objectives and scope for business plans and crisis management

Support and assist in the development of BCP planning and goals
- Report to the Business Leadership and the Business Control Leadership and define on-going goals, objectives and initiatives
- Support the Business Risk and Control Director in aligning all BCP planning, initiatives and goals with organizational goals and infrastructure capabilities
- Identify and make recommendations for change and adaptation to meet the needs of the business
- Identify and make recommendations for solutions to infrastructure obstacles and business challenges

Develop and execute the maintenance and testing programs for all business plans, websites and other information / communication tools
- Direct and supervise plan maintenance processes and execution

Execute on the plan as it pertains to communication tool requirements during a crisis
- Identify and recommend enhanced plan maintenance strategies that remain flexible to organizational growth, change and resource capabilities
- Design and facilitate tests and exercises on the business plans and crisis management execution

Facilitate and support the execution of the plans at the time of crisis event
- Lead and facilitate execution of the plan and support plan navigation for the business at the time of an event
- Support Business Leadership and the Business Control Leadership with critical components of the plan in order that they can make critical decisions
- Provide visibility and report to the Business Leadership and the Business Control Leadership on the critical functions, individuals and infrastructure within the business plans
- Should be able to represent Payments Ops in various global and local Business continuity forums within the bank, put forth ideas and provide credible challenge and critical analyses

Special Requirements
- Ability to work nights and weekends during a crisis event
- Ability to travel - 20%

Certification(s) required/Preferred

Certified Continuity Planner

CBCI

CBCM

CBCP

Educational qualification

Preferred Experience

Knowledge of LDRPS / ORS/ERS, Crystal Reporting a plus
- 5+ year managing business continuity within an organization
- Knowledge of technology and business concepts, life cycles and processes
- Strong verbal and written communication skills
- Self-starter with the ability work with a great degree of autonomy

Span of Control

Ability to manage virtual teams

Generic Skills required:

- Ability to develop and foster partnerships and influence change
- Adaptable to a dynamic work environment with multiple priorities and strict timelines and able to organize for responsiveness and efficiency
- Proven ability to work within a team environment as well as individual accountability
- Understanding of US banking regulatory requirements
- Sound verbal and written communication, English proficiency and ability to articulate and present
- Utilizes domain expertise (SME) in resolving process related queries
- Leverages business knowledge to manage one area of business
- Demonstrates an excellent knowledge of MS office
- Exhibits solid numerical and detail oriented skills
- Able to multi-task to accomplish tasks effective
- Applies product/domain knowledge to improve/add value to the processes

Functional Competency:

- Analyzes data and identifies gaps
- Exhibits the ability to manage multiple tasks under pressure
- Demonstrates a good understanding of multiple programs and policies
- Demonstrates a keen eye for detail. and provides constructive feedback on identified issues
- Identifies issues/ shortcomings in any of the Programs / Projects
- Exhibits solid numerical and detail oriented skills
- Analyzes & interpr



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