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Service Desk
3 weeks ago
**service desk -Chat Support.**
**service desk -Chat Support.**- Excellent communication skills to attend/resolve client issues on chat/mail.
- Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
- **Knowledge of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory, Azure**
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value
**Salary**: Up to ₹350,000.00 per year
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
Supplemental pay types:
- Shift allowance
Application Question(s):
- Available for interview f2F on 29th nov
**Experience**:
- Technical support chat support: 1 year (required)
**Speak with the employer**
+91 7907158411
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