Product/application Support

5 months ago

Pune, India FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Commerce/Business
**Travel Percentage**:
0%
**Product/Application Support - SQL : Pune(Aundh) : 24/7 : 1 to 3 years**

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**

FIS® Credit Risk Manager (formerly Adaptiv Credit Risk) enables organizations to monitor counterparty exposures that arise from the trading book, while catering for traditional credit exposures resulting from lending, contingent and trade finance activities in the banking book.

**What you will be doing**
- Ensure timely resolution or escalation within SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress and handling customer with a professional attitude.
- Implement and support production change requests.
- Liaise with internal teams to get the fix for critical issues in timely manner.
- Follow ITIL and SDLC process knowledge and should be able to manage incident call, problem ticket etc.
- Ensure the nature and extent of the client needs and product requirements, are understood by all stakeholders

**What you bring**:
Knowledge / Experience
- 1 to 3 years of strong experience in Services Industry preferably in Trading and Risk Management.
- Key Skills : Change management, SQL, Logs reading, release management
- **Basic knowledge in SQL (delete, truncate, compare, join, Analysis Services etc).**:

- Basic Excel knowledge (vlookup, hlookup, sum etc).
- Backend **Change management,** Reading logs and windows services.
- Ability to think logically under Pressure.
- Good organizational skills and Multi-Tasking Ability.

**What we offer you**
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities - FIS is your final career step
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass

  • Application/product Support

    6 months ago

    Pune, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Computer Science **Travel Percentage**: 0% **6+ Year -Application/Product Support for Pune Location** **About this team**: **What you will be doing**: - Participate in all aspects of the software development lifecycle for AWS...

  • Senior Manager

    1 month ago

    Pune, Maharashtra, India Creospan Inc. Full time

    About Creospan Inc.Creospan Inc. is a leading provider of innovative technology solutions, with a strong presence in the global market. Our company is headquartered in Chicago, IL, and has a rich history of delivering cutting-edge products and services to our clients.Job Title: Senior Manager - Application Production SupportWe are seeking an experienced...

  • Production Specialist

    1 month ago

    Pune, Maharashtra, India F337 Deutsche India Private Limited, Pune Branch Full time

    Job SummaryF337 Deutsche India Private Limited, Pune Branch is seeking a skilled Production Specialist to join our team. As a Production Specialist, you will be responsible for providing specialist leadership to one or more Operations Support teams.Key ResponsibilitiesEnsure that the Service Operations team provides optimum service level to the business...

  • Production Services Application Support Analyst

    4 weeks ago

    Pune, Maharashtra, India BNY Full time

    Senior Associate, Production Services Application Support AnalystBecoming a part of BNY's team means joining a global financial services company that empowers its employees to grow and succeed. With a presence in nearly 20% of the world's investible assets, we're a leader in the industry, and we're constantly innovating to create solutions that benefit...

  • Production Services Application Support Specialist

    3 weeks ago

    Pune, Maharashtra, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    Senior Associate, Production Services Application Support AnalystBecome a key player in our Corporate Engineering team by joining us as a Senior Associate, Production Services Application Support Analyst. This role is located in Pune, Maharashtra, and offers a hybrid work model.Your Responsibilities:Monitor production alerts and incidents, taking timely...

  • Senior Manager

    2 weeks ago

    pune, India Creospan Inc. Full time

    We are seeking an experienced Senior Manager to lead our Java Development and Application Production Support team, ensuring the stability, availability, and performance of critical applications in production environments. This role involves managing a team, driving incident resolution, optimizing processes, and fostering continuous improvement. Key...

  • Senior Manager

    2 weeks ago

    pune, India Creospan Inc. Full time

    We are seeking an experienced Senior Manager to lead our Java Development and Application Production Support team, ensuring the stability, availability, and performance of critical applications in production environments. This role involves managing a team, driving incident resolution, optimizing processes, and fostering continuous improvement.Key...

  • Application/production Support

    6 months ago

    Pune, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Associate's Degree **Travel Percentage**: 0% **Application/Production support (Unix based Application Support) - 3 to 6 yrs - **Pune** Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some...

  • Senior Manager

    2 weeks ago

    Pune, India Creospan Inc. Full time

    We are seeking an experienced Senior Manager to lead our Java Development and Application Production Support team, ensuring the stability, availability, and performance of critical applications in production environments. This role involves managing a team, driving incident resolution, optimizing processes, and fostering continuous improvement.Key...

  • Senior Manager

    2 weeks ago

    Pune, India Creospan Inc. Full time

    We are seeking an experienced Senior Manager to lead our Java Development and Application Production Support team, ensuring the stability, availability, and performance of critical applications in production environments. This role involves managing a team, driving incident resolution, optimizing processes, and fostering continuous improvement.Key...

  • Senior Manager

    2 weeks ago

    Pune, India Creospan Inc. Full time

    We are seeking an experienced Senior Manager to lead our Java Development and Application Production Support team, ensuring the stability, availability, and performance of critical applications in production environments. This role involves managing a team, driving incident resolution, optimizing processes, and fostering continuous improvement.Key...

  • Application/production Support

    8 months ago

    Pune, India Jobs for Humanity Full time

    Company Description Company Name: FIS Global **Job Description**: **Job Title: Application/Production Support (Unix Based Application Support)** *** **Experience Level: Experienced (relevant combination of work and education)** **Education Required: Associate's Degree** **Location: Pune** Are you someone who is curious, motivated, and...

  • Senior Associate, Production Services Application Support

    4 weeks ago

    Pune, Maharashtra, India BNY Full time

    Senior Associate, Production Services Application SupportThe ideal candidate will be a high-energy, detail-oriented, proactive individual who is able to learn and take on challenging opportunities. In this role, they will be responsible for supporting the production services application, performing maintenance changes, and deployments.Main...

  • Application Production Support

    5 months ago

    Pune, Maharashtra, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Associate's Degree **Travel Percentage**: 0% **Application Production Support (AWS, Kubernetes, Terraform, CI/CD)** Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most...

  • Application Production Support

    5 months ago

    Pune, Maharashtra, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 0% **Application Production Support (AWS, Kubernetes, Terraform, CI/CD)** Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most...

  • Production Services Application Support Analyst II

    1 month ago

    Pune, Maharashtra, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    Senior Associate, Production Services Application Support AnalystWe are seeking a highly skilled and experienced Senior Associate, Production Services Application Support Analyst to join our Corporate Engineering team in Pune, India. This role is a key part of our Production Services team, responsible for ensuring the stability and performance of our...

  • SQL Production and Application Support

    6 months ago

    Pune, Maharashtra, India Datafortune Full time

    Pune- Onsite*** **About Us** Datafortune is a cutting edge IT Services Company headquartered in Atlanta, Georgia, with development centres in Pune and Hyderabad, India. With a proven track record of being totally client focused, Datafortune promises efficient, high quality, affordable, and on-time information technology services. At Datafortune, we are...

  • Application Support Specialist

    4 weeks ago

    Pune, Maharashtra, India Jobs for Humanity Full time

    About the RoleWe are seeking an experienced Application Support Specialist to join our team. As a key member of our Environment Support Team, you will be responsible for detecting and managing incidents for our banking application using Splunk and Dynatrace.The ideal candidate will have a strong background in Unix, Windows, and SQL, with experience in...

  • Application Support Specialist

    4 weeks ago

    Pune, Maharashtra, India Worldline Full time

    Worldline: A Leader in Digital PaymentsWorldline, the European leader in digital payments, is seeking a highly skilled Business Monitoring Application Engineer to join our competence centre. This individual will play a crucial role in maintaining the configuration of our monitoring tools, helping application management teams to implement dashboards, graphs,...

  • Senior Associate, Production Services Application Support Analyst

    1 month ago

    Pune, Maharashtra, India BNY Full time

    Production Services Application Support RoleAt BNY, we're seeking a skilled professional to join our team as a Production Services Application Support Specialist. As a leading global financial services company, we empower our employees to grow and succeed in a dynamic environment.We're looking for a detail-oriented individual with a strong analytical mindset...