Bpo Call Centre

2 weeks ago

Dwarka Delhi Delhi, India V6 HR Services Pvt. Ltd. Full time

Dear All,

We are seeking a **highly motivated and skilled International Calling Process Agent** to join our team.

As an International **Calling Process Agent**, you will be responsible for **handling inbound calls from the USA market** for cable and internet services.

Your primary role will be to **cross-sell and up-sell the products** of **cable and internet services** to the customers.
- Designation**:International Calling Process Agent**:

- Salary**:15,000 - 35,000 / Month (based on experience and skills)**:

- Experience**:Min. 1 Years of Exp**.
- Shift timing**:9:00 PM to 6:00 AM**

**Perks & Benefits**:

- **Incentives based on performance**:

- **Cab facility available after agents clear their training**:

- **Meal will be provided**

Note:

- **Interviews will be Conducted F2F**:

- **No Virtual Round**:

- **Immediate Joiner Preferred**

**Responsibilities**:

- Handling **inbound calls from the USA market for cable and internet services**:

- **Understanding customer needs and requirements**:

- **Offering relevant products and services to customers**:

- **Upselling and cross-selling the products** of cable and internet services
- Achieving **sales targets on a regular basis**:

- **Resolving customer queries** and complaints
- **Maintaining customer satisfaction** by providing **excellent customer service**:

- Ensuring compliance with **company policies and procedures**

**Qualifications**:

- **Minimum 12th pass**:

- **Fluent in English communication**:

- Good **convincing and selling skills**:

- Must have **experience of at least 1 year in BPO sales** profile in **international countries like USA, UK, Austrian**:
If you have a passion for **sales**, **excellent communication skills**, and are willing to work in a challenging environment, then we would love to hear from you.
- Role**:International Calling Process Agent**:

- Experience**:Min. 1 Years of Exp.**:

- Salary**:15,000 - 35,000 / Month**:

- Location**:Sector 7 Dwarka, Dwarka, Delhi, 110045**:

- Shift timing**:9:00 PM to 6:00 AM**

**Salary**: ₹15,000.00 - ₹35,000.00 per month

Schedule:

- Night shift

Ability to commute/relocate:

- Dwarka, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
- Cold calling: 1 year (preferred)
- Inbound voice: 1 year (preferred)
- Customer service: 1 year (preferred)
- Customer support: 1 year (preferred)
- International voice process: 1 year (preferred)
- Communication skills: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9212149649

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