B2b Sales Representative

1 month ago

Delhi Delhi, India WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED Full time

**Position Overview**:
The **B2B Sales Representative** will be responsible for building and managing long-term relationships with corporate clients in the wholesale market, particularly in the women’s ethnic wear segment. This role requires a self-driven individual with a passion for sales and customer service, someone who can manage multiple client accounts and close deals effectively.

**Key Responsibilities**:

- **Client Relationship Management**:

- Understand the specific requirements of corporate clients (retailers, boutiques, etc.) and recommend suitable products.
- Establish and maintain strong, long-term relationships with key accounts, ensuring continued business growth.
- Act as the main point of contact for clients, providing consistent updates and addressing any concerns.
- **Sales Activities**:

- Share daily updates on new product arrivals, promotions, and designs over WhatsApp and other communication channels.
- Process orders accurately and promptly, managing the order fulfillment process.
- Ensure timely follow-up with clients regarding pending orders, payments, or deliveries.
- **Market Awareness & Trend Analysis**:

- Stay updated on the latest trends in ethnic wear and fabrics used in the Indian garment industry.
- Provide expert advice and recommendations to clients on the latest collections and best-selling items.
- **Sales Targets & Performance**:

- Work to achieve or exceed monthly and quarterly sales targets, driving business growth.
- Maintain accurate records of client orders, sales, and communication in Google Sheets and other CRM tools.
- **Multitasking & Client Management**:

- Manage multiple client inquiries, meetings, and transactions simultaneously, maintaining professionalism and attention to detail.
- Offer personalized sales experiences to clients over video calls or in-person meetings as required.
- **Customer Service Excellence**:

- Provide exceptional customer service before, during, and after the sale, ensuring client satisfaction.
- Handle client issues or complaints promptly and professionally, working to resolve them to the client’s satisfaction.

**Qualifications & Requirements**:

- **Experience**: At least 1 year of experience in B2B sales, fashion sales, or wholesale distribution. Experience in selling ethnic wear or fashion apparel is a plus.
- **Product Knowledge**: Understanding of fabrics, ethnic designs, and Indian garment industry trends is essential.
- **Sales Skills**: Strong communication skills, the ability to manage multiple accounts, and an eagerness to meet or exceed sales targets.
- **Technology Proficiency**: Proficient in using WhatsApp for communication, Google Sheets for data management, and video calling tools for virtual sales.
- **Client-Facing Role**: Must possess a professional and polite attitude, with the ability to manage high-volume inquiries and deliver excellent service.
- **Additional Skills**: Ability to work under pressure in a fast-paced environment, strong organizational skills, and a good memory for client details.

**Job Types**: Full-time, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift
- Night shift
- Weekend availability

**Experience**:

- Cold calling: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
- sales representative: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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