Inside Sales Telecaller

6 months ago


Bengaluru Karnataka, India eGlu Smart Homes Full time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to potential customers to schedule meetings for the sales team, using street smarts to navigate objections and secure appointments.
- Manage and prioritize daily call lists, ensuring a high level of productivity and meeting scheduling targets.
- Handle inbound calls from customers, providing information, answering questions, and redirecting calls to the appropriate departments or team members.
- Build and maintain positive relationships with customers and other key stakeholders.
- Maintain accurate records of all calls and meeting schedules in the company's CRM system, demonstrating at least a moderate level of tech-savviness.
- Collaborate with the sales team to ensure smooth communication and coordination of sales activities.
- Stay updated on company products and services to effectively communicate with customers.
- Assist with other sales-related tasks as needed.

**Qualifications and Experience**:

- Minimum 1 year of experience in inside sales, telemarketing, or a related field.
- Proficiency in Malayalam and a strong command of English (spoken).
- Excellent communication skills, both verbal and written.
- Ability to build rapport with customers and team members.
- Street-smart attitude with the ability to think quickly and solve problems creatively.
- Strong organizational skills and attention to detail.
- Familiarity with CRM systems and comfort with technology to manage daily tasks efficiently.
- High level of professionalism and customer service orientation.

**Job Types**: Full-time, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Malayalam (preferred)
- English (preferred)

Work Location: In person



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