Noc Coordinator

3 months ago


Gurugram Haryana, India GlobalXperts Technology Full time

**Position Title: NOC Coordinator**

**Experience: 3+ Years**

**Shift Timing: PST Shift**

**Job Summary**:
**Required Skills and Qualifications**:

- Excellent verbal and written communication skills.
- Strong understanding of network operations, server management, and alarm monitoring.
- Experience with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix) and ticketing systems (e.g., Jira, ServiceNow).
- Familiarity with network protocols (e.g., TCP/IP, DNS, DHCP) and server environments (Windows, Linux).
- Monitor, prioritize, and resolve tickets related to network and server issues.
- Escalate complex issues to Level 2/3 support as necessary.
- Ensure timely updates and communication with stakeholders regarding ticket status and resolutions.
- Maintain detailed documentation of all incidents and actions taken in the ticketing system.
- Ability to diagnose and resolve network and server issues promptly.
- Strong analytical skills to identify root causes and implement solutions.

Application Question(s):

- Current CTC?
- Expected CTC?
- Notice Period in days ?
- Please rate your English communication skills out of 10 (1 is lowest and 10 is highest)
- Current location ?
- Are you ok to work in PST shifts ?
- Please let us know the skills you have from the mentioned job description?
- Have you worked with US customer or any international customers ? if yes please let us know the names

**Experience**:

- total work: 3 years (required)
- NOC: 3 years (required)

Work Location: In person


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