Client Support Trainee

3 weeks ago


Gurugram Haryana, India Prontosys Technologies Full time

**Role Description**

This is a full-time, on-site Client Support Trainee role located in Gurugram. The Client Support Trainee will be responsible for responding to customer inquiries, resolving issues, and communicating with other teams to ensure customer satisfaction. The Trainee will also troubleshoot technical problems and document interactions.

**Key Responsibilities**:

- Problem Resolution: Diagnose the issues, escalating more complex problems to senior support department when necessary.
- Documentation: Maintain accurate and detailed records of client interactions, including issues, resolutions, and follow-up actions, utilizing our ticketing system.
- Collaboration: Work closely with other support team members to share knowledge, solve problems, and contribute to a positive team environment.
- Continuous Learning: Stay updated on the latest technologies, updates, and industry trends to enhance your knowledge and skills.

**Qualifications**
- Excellent communication and interpersonal skills
- Demonstrated ability to work in a fast-paced environment and multitask effectively
- Strong problem-solving skills and attention to detail
- Basic knowledge of customer service principles and practices
- Basic understanding of computer systems and software
- Bachelor's degree or higher in a relevant field is preferred
- Experience in a customer service or support role is a plus
- Digital Marketing certificate holder will be preferred

**Job Types**: Fresher, Internship
Contract length: 06 months

**Salary**: ₹5,000.00 - ₹10,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to Commute:

- Gurgaon, Haryana (required)

Ability to Relocate:

- Gurgaon, Haryana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9310089981


  • Trainee

    4 weeks ago


    Gurugram, Haryana, India RHI Magnesita Full time

    **Global Trainee Program 2024 - Finance** **Full time** **Position based in: Gurgaon ,India** **Start Date: September 2024** Are you ready for new challenges in an international and innovation-driven environment where you can make a difference? You are looking for a challenging career option for a market leader in one of the most vibrant cities in the...

  • Recruitment Trainee

    1 week ago


    Gurugram, Haryana, India Peopleist India Private Limited Full time

    **Job Title: Recruitment Trainee** **Location**: Gurugram, Sector 49 **Key Responsibilities**: - Support recruiters in the preparation of job descriptions, job postings, and other recruitment-related materials. - Participate in recruitment events, such as job fairs and campus recruitment activities, to promote our employer brand and attract top talent. -...

  • Business Trainee

    4 weeks ago


    Gurugram, Haryana, India PR Professionals Full time

    **Job Title: Business Development Trainee** **Job Summary**: **Responsibilities**: - Assist the business development team in identifying new leads and potential clients through market research and outreach activities. - Support the development and implementation of business development strategies and initiatives. - Conduct research on industry trends,...

  • Billing Trainee

    4 weeks ago


    Gurugram, Haryana, India Wood PLC Full time

    Wood is currently recruiting for Billing Trainee for Gurgaon location. **Key Responsibilities**: - To perform client billing in integrated Oracle environment using the various Oracle functionalities - Client Billing includes manhour, expenses, fixed charges, and retention billing - To perform the reconciliation of manhours, expenses and fixed charges in...

  • Billing Trainee

    4 weeks ago


    Gurugram, Haryana, India Wood PLC Full time

    Wood is currently recruiting for Billing Trainee for Gurgaon location. **Key Responsibilities**: - To perform client billing in integrated Oracle environment using the various Oracle functionality - Client Billing includes manhour, expenses, fixed charges, and retention billing - To perform the reconciliation of manhours, expenses and fixed charges in...


  • Gurugram, Haryana, India BT Group Full time

    Trainee Business Service Support Advisor **Job Req ID**:30833**Posting Date**:15 Mar 2024**Function**:Business Services & Operations**Unit**:Finance, Strategy & Business Services**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 1 assists customers across all channels,...


  • Gurugram, Haryana, India BT Group Full time

    Trainee Business Service Support Advisor **Job Req ID**:29621**Posting Date**:20 Feb 2024**Function**:Business Services & Operations**Unit**:Finance, Strategy & Business Services**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 1 assists customers across all channels,...


  • Gurugram, Haryana, India BT Group Full time

    Trainee Business Service Support Advisor **Job Req ID**:29620**Posting Date**:20 Feb 2024**Function**:Business Services & Operations**Unit**:Finance, Strategy & Business Services**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 1 assists customers across all channels,...


  • Gurugram, Haryana, India S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **Work Shift**: This is a Night shift position. You should be flexible to work on any other shift depending on the business need. **The Team**: The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving...

  • DB Associate Trainee

    3 weeks ago


    gurugram, India Milliman Full time

    Job Summary: The Associate Trainee is responsible for operational tasks associated with defined benefit plans in compliance with plan provisions. The Associate assists in maintaining pension data, payment, payroll administration and calculates benefits.  Duties/Responsibilities: • Responsible to review documents and compile indexes to make...

  • DB Associate Trainee

    4 weeks ago


    Gurugram, India Milliman Full time

    Job Summary: The Associate Trainee is responsible for operational tasks associated with defined benefit plans in compliance with plan provisions. The Associate assists in maintaining pension data, payment, payroll administration and calculates benefits.  Duties/Responsibilities: • Responsible to review documents and compile indexes to make...


  • Faridabad, Haryana, India LAXMINARAIN SINGLA AND ASSOCIATES Full time

    **LAXMI NARAIN SINGLA & ASSOCIATES** **CHARTERED ACCOUNTANTS** **VANCANCY FOR ARTICLE TRAINEES (CA students)** **Laxmi Narain Singla & Associates **is a multi - disciplinary practice basically in Direct Taxation, Indirect Taxation, GST Compliances, Auditing & Assurance, ROC and International Exposure, ED & CBI Investigation, Appeal-WRIT & SLP preparation,...


  • Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • Gurugram, Haryana, India Grant Thornton Full time

    **Job Summary**: - Skills - Direct Tax SME Group - Tax-Non chargeable Designation - Articled Trainee Level Grade - CSS1 Location - Gurgaon City - Gurgaon Job Title - Articled Trainee Educational Qualification - Others Work Mode - Hybrid - Supporting direct tax client engagement teams on technical queries - Preparation of tax alerts/ summary on...


  • Gurugram, Haryana, India HSBC Full time

    -Job description **Business**:Global Finance** **Open positions**:01** **Role Title**:CA Industrial trainee-** **Product Control GSC’S** **Global Career Band**:8** **Location (Country/city**:Gurgaon** **Recruiter Name: Kiran Jeet Kaur** **Why join us?** Product Control is a division of Business Finance Vertical dedicated to supporting the Global...

  • Client Relations

    4 weeks ago


    Gurugram, Haryana, India Onnsynex Ventures Pvt. Ltd. Full time

    **Skills Required**: - Proven experience in customer relationships, client handling, problem solving and coordination, preferably in the logistics, shipping, or freight forwarding industry. - Excellent verbal and written communication skills especially in English - Excellent interpersonal skills. - Strong problem-solving abilities and the ability to work...


  • Gurugram, Haryana, India Foundever Full time

    We require one Bilingual Communication Learning Specialist - French & English We require two Learning Specialists in Trainline based on ratios, however we currently have one. **JOB** TITLE**:Communication Learning Specialist** **Summary of Primary Job Responsibilities**: (may be used to create job postings) - Lead and direct the learning culture and...

  • Trainee Chef

    4 weeks ago


    Gurugram, Haryana, India CYK Hospitalities Pvt. Ltd. Full time

    **JOB TITLE**:Chef Consultant **LOCATION**:Gurgaon **ABOUT THE COMPANY** CYK Hospitalities is an enterprise providing various services in the field of “BRAND BUILDING”. They support their clients in gaining recognition for their restaurants & outlets through consultation & consistent support. They have been recognized for providing on-time services to...

  • Trainee Associate

    1 day ago


    gurugram, India Vebotics Square Full time

    Vebotics Square is a professional services firm delivering the outcomes to our client's business and specializes in IT and Non-IT Staffing services. We understand our clients better and serve their demands as per need. We put our people first and inclusivity, and prioritize their growth along with learning and development programs. The Role You will be...